UBB.threads PHP Forum Software Community Forums UBB.classic UBB.classic 6 Support Default admin email....

It seems that default email address for people to contact and send error messages to is []administrator@xxxxx.com.[/] I dont remember setting that email address when I installed the bbs and now I need to change it. How do I do this?

Also, whenever you try to enter a forum with one or more posts get this error:

Content-type: text/html
Software error:
Illegal division by zero at /home/httpd/cgi-bin/ubb_forum.cgi line 158.

Has anybody else run into this or have an answer?

Those error messages are produced by your server. Not UBB. You'll need to contact your web host or server administrator to find out how to change that.

Going to move this to 6PIT - I'm not entirely convinced this isn't a bad data issue..

In fact, check the "Maximum Topics Displayed per Page" setting in the CP (display settings).

Email addresses can be changed in display settings and registration settings. (There ARE 2 of them).

Graeme

my 'Maximum Topics Per Page' is set at 25. Should I change this?

Hit the save button again just to be sure. Moving to 6PIT now..

Graeme

Division by zero!?

URL to the board please.

Wound up re-installing UBB6. Error has not happened again. I'll post again if it does. When an error does occur though it is still sending my feedback to []administrator@XXXXX.com.[/] I have changed every field that deals with feedback email to the correct address and this is still happening. Maybe you can tell me exactly where to go to change this.

We need the URL to the board, please.

The board is on an internal server not open to the outside. What type of info do you need me to post for ya to fix the admin email problem?

The HTML source produced by ultimatebb.cgi (the forum summary)...

perl and cgi is definately not my thing, so im a little slow here. Do you want me to email you my ultimatebb.cgi file?

No...

Visit ultimatebb.cgi with your browser.

You'll get the forum summary page.

From the File menu of the browser, select Save As...

Choose a location and a file name to save the file.

Mail me THAT file. <img src="https://www.ubbcentral.com/boards/images/graemlins/smile.gif" alt="" />

OK, I just sent it out to you.

Thanks, I got the mail.

That really IS odd..

Have you asked your sysadmin if administrator@ is the default email address for the server you're on?

Nope, administrator@ is not the default email address for that server.

This seems to get more bizarre by the minute...

There are two email addresses in the control panel - one in Registration Settings, one in General Settings... what are they? Are they valid email addresses for that server?

Is the board on Unix or NT? Sendmail or SMTP?

its on Linux machine running sendmail. The only email I was able to change was the 'Support Email Address' under general display settings. The one I changed in the general settings and the administrator email address are both valid.

Hmm.

Does ALL email from the board come from []administrator@?[/] Including registration notices and UBBFriend items?

The admin email only pops up when there is an error and ubb tells you to submit your error to a specific email, in this case the admin email. I just turned on the send an email for each registration option, which I had not tried out yet, and I am getting this error message:

Content-type: text/html
Software error:
open &#0124; -t -oi: Permission denied
at /home/httpd/cgi-bin/ubb_lib_mail.cgi line 39

As for the UBBFriend items, are you referring to the private message feature?

To give you a little more info. When the error message in my last post pops up, the user does get registered and can log into the board, but no email is sent to that person or the address I designated to recieve registration emails.

Bingo.

Okay, first things first - go into the UBB's email settings, make sure that each and every option there has a selection (except the SMTP server name, as you're using sendmail) - make sure specifically that the choice between HTML and text email is made - that's when the error you gave occurs.

Question... when the UBB did send mail, did the user receive it FROM administrator@, or is that address only seen when UBB generates errors?

Nice. I changed it from text only to HTML and the registrations email works now. The email of the person who registered did not receive an email though, should it?

The UBB has not sent out any mail that I know of. It seems that the admin email address only pops up when there is an error that it tells the user to report.

Have the user who did not get mail to continue to try to use functions that send mail, such as the UBBFriend feature. Talk to the sysadmins to ensure that the UBB can send mail from the two email addresses listed in the control panel to the user. Sometimes, if a domain is local, sendmail gets a little confused and won't deliver the mail properly unless configured otherwise.

As for the errors... the administrator@ email address was set by the sysadmin... there's nothing you can (or should) do to change it. The best thing to do would be to fix the errors themselves... <img src="https://www.ubbcentral.com/boards/images/graemlins/wink.gif" alt="" />

Thanks for all the help Charles. Have a good one man.