UBB.threads PHP Forum Software Community Forums UBB.threads Version 7/8 Support blank screen after message post

The really good web host's admit when they had a problem, the rest just say they have done nothing and it has to be something you did even if you had not even changed a web page in a year, lol.

I had a host that did that to me once. Then he followed it up with, "Well if you think you can do better then go a head."

Well that was in 1999 and since then I have been doing better, he is out of business. Now when something goes wrong I fix it with no problem, I own the data center.

I wish I owned a datacenter ... My favorite job was assisting customers when I worked for a webhost :/...

I have a client who runs his domain registration through my reseller account at eNom; his host tried blaming their misconfigured server on me... saying that it was my fault that they didn't have an index directive in their configs... then magically a .htaccess file appeared with appropriate information ...

Don't you just love that?

alas, my saga continues ... blank screens have started again, out of no where. double posts as just one consequence. post islands not updating for many days now (even though some are set for update every few minutes.

i've been complaining (again) to my host. last message they came back with this:


anyone have any ideas?

btw, blank screens have the following code:

After looking into this, it looks like this is related to a custom portal box. Whenever it is scheduled to be rebuilt, it results in the white screen and it prevents other boxes from being updated.

Since these can be the root cause of problems sometimes, I think our standard support procedure is going to be remove any custom portal boxes, not just disable them, download them and delete them from the server.

Commenting-out the code in troublesome custom islands worked for me, easier than erasing them...

but from a support standpoint, he can't go about debugging custom islands...

so i can see wanting to have them a total non-factor, when initially doing support..

FYI -- I just came here searching for "Blank Pages". I started having this exact problem 2 days ago, tearing my hair out trying to figure out what the trouble is.

The only "custom" portal box items I have are a PayPal button and an AddThis bookmark button, and both have been running forever on 7.2.2 with no trouble. the blank page thing started spontaneously, whith no changes being made by me on my dedicated server.

I upgraded to 7.3.0 last night, hoping that would fix things, but sadly, not.

I followed the advice you gave here about deleting files from /sessions and /templates/complie, but that trick didn't work either.

My users and staff are complaining, and my daily post count is dropping dramatically as users back away in horror from the white screen of death.

I swear -- I changed **NOTHING**. It began on its own.