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Joined: Feb 2006
Posts: 24
newbie
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newbie
Joined: Feb 2006
Posts: 24 |
Users are getting blank screen periodically.
Hit refresh in browser and all is fine.
It seems to happen any where.
I'm on a commerial hosted site so I don't have access to everything to diagnose.
Any suggestions on how to track this down.
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Joined: Jul 2006
Posts: 4,057
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Joined: Jul 2006
Posts: 4,057 |
Can you check your log files via the control panel, primarily if there any mysql errors.
BOOM !! Version v7.6.1.1 People who inspire me Isaac ME Gizmo
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Joined: Feb 2006
Posts: 24
newbie
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newbie
Joined: Feb 2006
Posts: 24 |
I can't seem to find any.
The site uses phpMyAdmin to manage the MySQL DB.
Is there a way to do some sort of DB verification check?
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Joined: Jun 2006
Posts: 287
enthusiast
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enthusiast
Joined: Jun 2006
Posts: 287 |
Sounds like my hosting company. I usually run fine but regularly I get real slow performance, pages load slow and a lot of blank pages from time to time. You wouldn't be on Network Solutions would you? I realized that most if not all of the problems I encounter are caused by my host/server.
Ford diesel master technician by day... Webmaster by night! FordDoctorsDTS.com running UBB Threads 7.5.4.2p2
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Joined: Feb 2006
Posts: 24
newbie
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newbie
Joined: Feb 2006
Posts: 24 |
Nope I'm on HostExcellence, they have been good for a long time and if I can pinpoint a problem they usually fix it.
Is there a way to turn on debugging to get errors on web page?
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Joined: Feb 2006
Posts: 24
newbie
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newbie
Joined: Feb 2006
Posts: 24 |
I may have found the problem. PHP "Bug" http://communityseo.com/forums/Fix-for-random-blank-pages-t3076.htmlI'll quote it here for future folks doing searches. It has been seen on some recent PHP versions that some random pages will just output blank html. In troubleshooting, the entire PHP page load is executing - just no HTML is being output.
This is a PHP "bug" (which the PHP team doesn't classify as a bug...) and can only be fixed by editing the php.ini file. You may need to ask your host to perform this edit for you if you don't have access to the php.ini file (i.e. if you have a shared hosting plan).
Open php.ini and add at the end of the file
CODE pcre.backtrack_limit = 9999999999 pcre.recursion_limit = 9999999999
Save the php.ini file and restart Apache. Verify if the blank pages are now loading correctly.
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Joined: Nov 2006
Posts: 3,095 Likes: 1
Carpal Tunnel
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Carpal Tunnel
Joined: Nov 2006
Posts: 3,095 Likes: 1 |
Thanks - let us know if that corrects it for you. If so then we may want to place this information in the manual, and FAQ - Rick/Gizmo
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Joined: Jun 2006
Posts: 16,299 Likes: 116
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Joined: Jun 2006
Posts: 16,299 Likes: 116 |
Well, if it works, I'll make a FAQ entry.
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Joined: Feb 2006
Posts: 24
newbie
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newbie
Joined: Feb 2006
Posts: 24 |
Sorry it was not the problem.
I'm still stuck searching for what's wrong.
Nothing in log files nothing on webpage to indicate what is failing.
Any times on how to debug this is appreciated.
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Joined: Nov 2006
Posts: 3,095 Likes: 1
Carpal Tunnel
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Carpal Tunnel
Joined: Nov 2006
Posts: 3,095 Likes: 1 |
So are you hosting on Linux/Apache or Windows/IIS ?
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Bots
by Outdoorking - 04/13/2024 5:08 PM
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1 members (Nightcrawler),
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Key:
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