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Joined: Jun 2008
Posts: 7
stranger
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stranger
Joined: Jun 2008
Posts: 7 |
I help moderate a board called Ladycakes, that has recently upgraded to 7.3. Somewhere in the upgrade, we lost ability to view pictures before the upgrade. They seem to have attached a new number before the old file name. Now, instead of auto viewing, some download and CAN be viewed from ones files, and some seem not to be there at all. I was wondering if anyone had heard of this issue at all, b/c without the pics, a cake decorating forum is in bad shape. The site is located at www.ladycakes.com then view forums. If anyone wants to join to have a look, temp membership is free, and I'm SURE that the owner would be happy for someone to have a look. I appreciate any and all help, our admin (aka husband of the lady that runs it) can't seem to figure it out, nor can his support. Heather (aka sad cake lady missing pictures)
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Joined: Jun 2008
Posts: 7
stranger
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stranger
Joined: Jun 2008
Posts: 7 |
noone has ANY idea? Please?
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Joined: Apr 2007
Posts: 3,940 Likes: 1
Former Developer
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Former Developer
Joined: Apr 2007
Posts: 3,940 Likes: 1 |
can you link to a post where there SHOULD be a pic, but there isn't ? also, i notice that your admin needs to go into the Admin Cpanel and go to the content rebuilder and rebuild Posts, Forums, Sigs 
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Joined: Apr 2007
Posts: 3,940 Likes: 1
Former Developer
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Former Developer
Joined: Apr 2007
Posts: 3,940 Likes: 1 |
yah, the 'problem' is in /scripts/download.inc.php
there is an if / else at the bottom causing the different behavior for different scenarios..
i'd need more access to determine what to do with $file and $file_orig..
or tell your IT guy to play around with that 1st if..
make it if (1) and see what happens.. then if (0) and see.. the 'failures' will give me the info i'd need to suggest a 'fix'
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Joined: Jun 2008
Posts: 7
stranger
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stranger
Joined: Jun 2008
Posts: 7 |
K, I'll be back to you tonight when he gets home, THANK YOU SO MUCH!! Don't give up on us yet, we'll get it!
I also have to add, in three weeks of trying to get our paid support to help, you are the ONLY person to try to help, so hats off to you man, you rock!
Last edited by Ladycakesgirl; 06/05/2008 3:29 PM.
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Joined: Apr 2007
Posts: 3,940 Likes: 1
Former Developer
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Former Developer
Joined: Apr 2007
Posts: 3,940 Likes: 1 |
well, with a new release -- i'd expect support to be uber over loaded with upgrades and what not, so just be cool 
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Joined: Jun 2006
Posts: 9,242 Likes: 1
Former Developer
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Former Developer
Joined: Jun 2006
Posts: 9,242 Likes: 1 |
I'm looking through our ticket system now and I don't see anything regarding this issue. If you have paid support time available these always get priority, however I can't find anything in our ticket system, unless it's in the wrong category. Will take a look.
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Joined: Jun 2008
Posts: 7
stranger
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stranger
Joined: Jun 2008
Posts: 7 |
NO, I didn't mean it was with you guys, I'm sorry, I don't know WHO he posted to help for.
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Joined: Dec 2003
Posts: 15
stranger
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stranger
Joined: Dec 2003
Posts: 15 |
Rick,
Ladycakesgirl is a moderator on my wifes site, she's just trying to help with our problem. I'm as busy as you are so she stepped up to the plate to see what she could do. She hadn't known I'd posted a request here in the public forums.
I'm actually kinda of concerned we're the only ones that had this problem. As no one else has pop'd up saying they're running into the same issue.
I'd really like to know what actual changes went into 7.3 in as so far as the file attachments went. I'm guessing that somewhere in the upgrade process we hit a speed bump??
Anyways, Hopefully SirDude can help straighten us out, I've got to be out of town most of this month, so it could get difficult...
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Joined: Dec 2003
Posts: 15
stranger
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stranger
Joined: Dec 2003
Posts: 15 |
![[Linked Image from easthillskungfu.com]](http://www.easthillskungfu.com/bowing.gif) Sirdude slam dunked it. Images inline now display properly. Thanks man.
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Joined: Apr 2007
Posts: 3,940 Likes: 1
Former Developer
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Former Developer
Joined: Apr 2007
Posts: 3,940 Likes: 1 |
cool beans 
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Joined: Jun 2008
Posts: 7
stranger
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stranger
Joined: Jun 2008
Posts: 7 |
Thanks so much for helping guys!
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Joined: Feb 2004
Posts: 60
journeyman
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journeyman
Joined: Feb 2004
Posts: 60 |
Any chance you can share the fix? I am having the same problem! My ISP just moved me from a server that had PHP 4 to one that has PHP 5 and I suspect that is the root of the problem. But if there is a fix I would love to know it!  Thanks! I should add the link to the forum... http://www.aspergerinfo.com/forums/ubbthreads.php/forums/10/1/Picture_Gallery_with_CommunityWhat is weird is there is one picture out of all of them that does show up...
Last edited by winter; 06/23/2008 6:36 PM. Reason: added link
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Joined: Apr 2007
Posts: 3,940 Likes: 1
Former Developer
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Former Developer
Joined: Apr 2007
Posts: 3,940 Likes: 1 |
i think Rick has this as a fix in 7.3.1, but for a quickie -- /scripts/download.inc.php find: if (preg_match("#(gif|jpg|png|txt)#",$file_extension)) {
header("Pragma: public"); header("Expires: 0");
header("Cache-Control: must-revalidate, post-check=0, pre-check=0");
header("Cache-Control: private", false); header("Location: {$config['ATTACHMENTS_URL']}/$file");
} else {
header("Content-Type: application/octet-stream");
header("Content-Disposition: attachment; filename=\"$file_orig\";");
header("Content-Length: ".filesize("{$config['ATTACHMENTS_PATH']}/$file"));
readfile("{$config['ATTACHMENTS_PATH']}/$file");
}
change to:
header("Pragma: public"); header("Expires: 0");
header("Cache-Control: must-revalidate, post-check=0, pre-check=0");
header("Cache-Control: private", false); header("Location: {$config['ATTACHMENTS_URL']}/$file");
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Joined: Feb 2004
Posts: 60
journeyman
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journeyman
Joined: Feb 2004
Posts: 60 |
Thanks for responding Sirdude! I installed the update to 7.3.1 but the code looks the same to me? So I tried to replace the code as you indicated, but no luck. Maybe my problem is different... This is what my section of code now looks like... $dbh -> do_placeholder_query($query,array($Number),__LINE__,__FILE__);
$file = rawurlencode($file);
header("Pragma: public"); // required
header("Expires: 0");
header("Cache-Control: must-revalidate, post-check=0, pre-check=0");
header("Cache-Control: private", false); // required for certain browsers
header("Location: {$config['ATTACHMENTS_URL']}/$file");
?> I assume I was supposed to replace the whole If/Then section? I tried different variations, but no luck. Actually I think it is a permissions issue, but I don't really understand what is going on. When I FTP to the Gallery Directory the files have an owner of www.data and the permissions are set so only the owner can read/write them (600 I think). The two pictures that are viewable have their permissions set correctly. I am guessing that the UBB software has nothing to do with setting the owner, or the permissions in this forum? Something I need to work with my ISP to get the permissions reset correctly? Anyway, thanks again for your suggestions. Mark
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Joined: Apr 2007
Posts: 3,940 Likes: 1
Former Developer
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Former Developer
Joined: Apr 2007
Posts: 3,940 Likes: 1 |
yah, the perms will get in the way.. that is the coding change i recommended (and worked) for the original behavior..
i guess i thought you had the same problem..
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Joined: Feb 2004
Posts: 60
journeyman
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journeyman
Joined: Feb 2004
Posts: 60 |
Sirdude I appreciate your help. I fixed my permissions problem and that fixed half the problem. Now all the old posts show up, but it still won't allow anyone to add new photos. It looks like it works, but it actually does not upload anything (I can ftp to the gallery folder and see nothing is being uploaded from the forum).
So I tried your code fix figuring that was the piece I was still missing. No luck...but I am not sure I am replacing the right code. Do I get rid of everything in the If/Then section and replace with your code, or do I just replace part of that section?
Thanks again for any help you can offer.
Mark
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Joined: Apr 2007
Posts: 3,940 Likes: 1
Former Developer
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Former Developer
Joined: Apr 2007
Posts: 3,940 Likes: 1 |
no, my fix only handles the viewing of inline photos AFTER success on upload.. it won't help you until you can get the uploading to work
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Joined: Feb 2004
Posts: 60
journeyman
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journeyman
Joined: Feb 2004
Posts: 60 |
I sure appreciate your help! I'm off to file a support ticket...thanks again!
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