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After upgrade 7.3 to 7.3.1 No language files are found #215001 06/29/2008 7:00 AM
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MatR Offline OP
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I receive this error message, when I upgrade from version 7.3 to 7.3.1

FATAL ERROR: Unable to find the g or english language directories. Please notify the administrator.

During the upgrade I did not change any directories. But I have also copied temp into the language folder

Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: MatR] #215002 06/29/2008 8:33 AM
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arentzen Offline
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Hej MAtR

I did experience the same error as you: I did a upgrade from 7.2.2 to 7.3, and after that to 7.3.1 but got the same FATAL ERROR as you. I had to quit the upgrade process and went back to 7.2.2

Perhaps you shouldnt overwrite language files in 7.3.1 I hope somebody could give a hint


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Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: arentzen] #215022 06/30/2008 12:58 PM
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MatR Offline OP
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I think at some places names for languages have changed. In the old version it would show german and english now it only shows g and e. There must be so internal inconsistencies with theses variables.

Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: MatR] #215083 07/02/2008 9:48 AM
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Rick Offline
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The language options are stored in the cache file, and how they are stored has been changed. On each upgrade the scripts try to clear out the cache so it's rebuilt, however if that's not happening, what you can try is to ftp into your site. Go into your cache directory and delete everything except for the index.html file.

Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: Rick] #215093 07/02/2008 4:19 PM
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MatR Offline OP
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I deleted everything in the cache directory except the index.html It is still behaving the same. It works ok, when I clean the cache of the browser, but after I want to log onto the adminitration panel. I get this error message and then it works only again. When I clear the cache of the browser. All things, which worked before do not work at all.

Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: MatR] #215218 07/06/2008 1:49 AM
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MatR Offline OP
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I am a little disappointed by so little support. It seems to me that this problem is a bug that was introduced from version 7.3 to 7.3.1. So as long as there is no fix for this problem I recommend not to perform this upgrade, if you run a multilingual forum. Currently my forum is absolutely useless and I have to start think about a plan B. This is not the first time a update did not work and I had to set up the forum from scratch!!

Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: MatR] #215219 07/06/2008 2:10 AM
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SD Offline
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dunno if this is it, but i DID notice a temp directory in the languages directory.

i simply deleted it. seemed to me to NOT be needed and then i did the upgrade

i posted about it in a thread somewhere and am not sure if there was a reply as to why it was in there.

now, of course i only have upgraded sites with English..

but i'd think that you should try the upgrade without the directory..

if you need help, you can PM me info and i can look @ your site smile

Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: SD] #215223 07/06/2008 6:01 AM
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MatR Offline OP
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I deleted now this temp folder from the directory languages, but that did not help at all....

As I mentioned before there must be a bug some place in the language parameters, which was introduce during the changes performed from version 7.3 to 7.3.1 So a bugfix is needed!!!

Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: MatR] #215238 07/06/2008 6:13 PM
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Rick Offline
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The best thing to do is open up a support ticket. The forums are good for general support, but when there is an obvious issue a support ticket will get better response since we can actual get onto your site to debug.

It's not a global issue with upgrading. We have both english and german languages installed here and didn't come across any issues while upgrading.

Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: Rick] #215361 07/10/2008 1:04 PM
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MatR Offline OP
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I have done so the same day, but since then I have not heard anything new. Hmmm it seems to be a real problem???

Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: MatR] #215367 07/10/2008 6:05 PM
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Rick Offline
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Hmm, there is one ticket in the system regarding this, not sure if it's yours. I had replied to it. Can you check the ticket to see if it's yours.

Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: Rick] #215388 07/11/2008 6:22 AM
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MatR Offline OP
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Hmmm I have not received anything. I might have type my e-mail wrong, but at lease consistently wrong. I also have also not received any reference from the ticket system. What shall I do? Because at lease what I see the bug has not yet been fixed.

Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: MatR] #215392 07/11/2008 9:57 AM
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Rick Offline
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Hmm, go ahead and open up another ticket, and then let me know when you do so I can check.

Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: Rick] #216101 08/01/2008 1:38 AM
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Markus_003 Offline
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Pitty I did not check this thread before doing my upgrade. I have exactly the same problem on my forum.

FATAL ERROR: Unable to find the e or croatian language directories. Please notify the administrator.

Hopefully I won't have to install my forum from scratch. I did many upgrades during past years, but this is a first time that it won't work.

Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: Markus_003] #218042 10/16/2008 9:52 PM
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Markus_003 Offline
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After upgrading my forum from 7.3 to 7.4 I receive a following error:
FATAL ERROR: Unable to find the e or croatian language directories. Please notify the administrator.
Same thing happened on my previous upgrade, and I had to reinstall my previous version.
I have three language files: Croatian, English and test
After upgrade was finished I was able to go back to my forum page, however when I went for the tab where you change a language (on the bottom) I saw only letters c, e and t. After trying to change a language I received above message.

Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: Markus_003] #218043 10/16/2008 9:54 PM
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Markus_003 Offline
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And yes, my CONTROL PANEL works fine.

Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: Markus_003] #218044 10/16/2008 10:05 PM
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Rick Offline
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First thing, try clearing out your cache in the control panel. The old version stored the language file names a bit differently, so that could be the issue.

Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: Rick] #218045 10/16/2008 11:00 PM
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No, clearing out my cache did not help.

Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: Markus_003] #218046 10/17/2008 12:43 AM
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Rick Offline
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I'd try clearing out the cache/forum_cache.php file manually and then rebuild. Basically, at the end of that file it has an array that should look something like this:

Code
$lang_cache = array (                                                          
  1 =>                                                                         
  array (                                                                      
    'dir' => 'english',                                                        
    'name' => 'English',                                                       
  ),                                                                           
);  


It sounds like yours isn't built properly. Deleting the file and then clearning cache should properly build the array.

Re: After upgrade 7.3 to 7.3.1 No language files are found [Re: Rick] #218047 10/17/2008 2:44 AM
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Markus_003 Offline
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Thank you Rick. I will look into that also.
However before your reply I tried few things and following worked:

Since the error was about FORUM not being able to locate a language directory I renamed language directory from english into e, and from croatian into c, and then I renamed back to how it was and that worked for some reason.




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