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Joined: Jan 2008
Posts: 13
B
stranger
stranger
B Offline
Joined: Jan 2008
Posts: 13
Hey Folks,

I'm having a bewildering problem. My 7.2.2 installation (which was done months and months ago) has started having a funny hiccup: certain users and certain replies (or postings) are creating 500 Internal Server Error Messages and not posting.

This is happening to just a handful of people, but this is a brand new problem.

We haven't changed any files or permissions in the ubb folder since our installation.

Any ideas? Or even thoughts on duct-taping this together?

Thanks!

Joined: Jun 2006
Posts: 9,242
Likes: 1
R
Former Developer
Former Developer
R Offline
Joined: Jun 2006
Posts: 9,242
Likes: 1
It's kind of tough to say for sure. My initial thought was possibly some type of mailer issue, but mails are sent out after the post is made, so the post should at least go through properly.

Since it's just giving a generic 500 error, then it's not giving much info to work from.

My second guess is that it could be a mod_security issue (meaning maybe your host has recently enabled mod_security) but that normally would generate a different error. But just to be safe I'd check with your host and see if they have enabled mod_security.

If they say no, then you could check to see if it is giving any more information in the webserver error logs. This might give a bit more info as to what's going wrong.

If it's not giving any info at all then there are a couple options.

Option A would be an advanced support ticket for this to diagnose and fix.

Option B would be if you purchase an upgrade install. We'd upgrade your forums to the latest version and fix the issue if it's still an issue after the upgrade.

Joined: Dec 2003
Posts: 6,562
Likes: 78
Joined: Dec 2003
Posts: 6,562
Likes: 78
Not sure about Firefox but in IE settings you can disable Http friendly errors in the options.
This may give you more info on the 500 error.


Blue Man Group
There is no such thing as stupid questions. Just stupid answers

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