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Joined: May 2006
Posts: 34
S
newbie
newbie
S Offline
Joined: May 2006
Posts: 34
Greetings,

I have a soon to be new Forum member, who gets the classic:
Quote
UBB Error
We encountered a problem. The reason reported was Database error only visible to forum administrators Please click back <javascript:history.go(-1)> to return to the previous page

when he clicks on our pull down menu to go to our forums, so he doesn't even get to see the forums, much less sign up for, or peruse them.

The logs show a lot of this similar issue:

Quote
Tue, Aug 18 2009 08:33:50 -0500
91.214.44.231
Script: D:\Home\Sites\LearningStrategies.com\wwwroot\forum\libs\ubbthreads.inc.php - Line: 2126

replace into ubbt_CACHED_PERMISSIONS
(USER_ID,CACHED_PERMISSION_DATA,CACHED_TIMESTAMP)
values
( 'deleted' , 'a:25:{i:1;a:3:{s:4:\"read\";s:1:\"1\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}i:10;a:3:{s:4:\"read\";s:1:\"1\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}i:11;a:3:{s:4:\"read\";s:1:\"1\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}i:12;a:3:{s:4:\"read\";s:1:\"1\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}i:13;a:3:{s:4:\"read\";s:1:\"1\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}i:14;a:3:{s:4:\"read\";s:1:\"1\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}i:15;a:3:{s:4:\"read\";s:1:\"1\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}i:16;a:3:{s:4:\"read\";s:1:\"1\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}i:17;a:3:{s:4:\"read\";s:1:\"1\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}i:18;a:3:{s:4:\"read\";s:1:\"1\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}i:19;a:3:{s:4:\"read\";s:1:\"1\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}i:20;a:3:{s:4:\"read\";s:1:\"1\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}i:21;a:3:{s:4:\"read\";s:1:\"1\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}i:22;a:3:{s:4:\"read\";s:1:\"1\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}i:23;a:3:{s:4:\"read\";s:1:\"0\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}i:24;a:3:{s:4:\"read\";s:1:\"0\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}i:25;a:3:{s:4:\"read\";s:1:\"1\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}i:26;a:3:{s:4:\"read\";s:1:\"0\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}i:27;a:3:{s:4:\"read\";s:1:\"1\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}i:4;a:3:{s:4:\"read\";s:1:\"1\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}i:5;a:3:{s:4:\"read\";s:1:\"1\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}i:6;a:3:{s:4:\"read\";s:1:\"1\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}i:7;a:3:{s:4:\"read\";s:1:\"1\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}i:8;a:3:{s:4:\"read\";s:1:\"1\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}i:9;a:3:{s:4:\"read\";s:1:\"1\";s:5:\"topic\";s:1:\"0\";s:5:\"reply\";s:1:\"0\";}}' , '1250602430' )

- Incorrect integer value: 'deleted' for column 'USER_ID' at row 1

Something that is an issue on our end, or that has been fixed in a more recent build?

Best,

Shawn

Joined: Jun 2006
Posts: 9,242
Likes: 1
R
Former Developer
Former Developer
R Offline
Joined: Jun 2006
Posts: 9,242
Likes: 1
This has been fixed in a recent version. Basically some browsers would send the word "deleted" instead of the userid when cookies were being deleted, which in turn led to the database error. We've since fixed that so it will catch it and actually delete the entry properly.

On Edit: I don't think we were able to post a fix for this one since it actually required a few fairly complex edits to get this corrected.

On Edit #2: For that particular user, they should be able to log in again if they just manually delete the cookies from your site.

Last edited by Rick; 08/19/2009 2:52 PM.
Joined: Dec 2003
Posts: 6,562
Likes: 78
Joined: Dec 2003
Posts: 6,562
Likes: 78
The site seems to work fine for me.
You did have some file permission issues before. Maybe a particular topic is corrupted.

What is the url associated with the pull down menu they are using.

Ah Rick types faster than me. He posted at the same time.
He has the real answer.

But I do recall that you were going to upgrade from 7.2.2 anyway.

Last edited by Ruben; 08/19/2009 2:55 PM. Reason: Added comment

Blue Man Group
There is no such thing as stupid questions. Just stupid answers
Joined: May 2006
Posts: 34
S
newbie
newbie
S Offline
Joined: May 2006
Posts: 34
Thanks Rick,

Brad couldn't get to it before taking off to the Philippines on Friday, so he said next week.

Best,

Shawn

Joined: May 2006
Posts: 34
S
newbie
newbie
S Offline
Joined: May 2006
Posts: 34
No Ruben, I've gotten into the forum pages and list from various computers here, through the "Forums" pull down on our site's header bar.

Best, Shawn

Joined: Dec 2003
Posts: 6,562
Likes: 78
Joined: Dec 2003
Posts: 6,562
Likes: 78
BTW,
I registered at your site and never got the verification email to activate my account.


Blue Man Group
There is no such thing as stupid questions. Just stupid answers

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