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New Member Having Trouble Loading Avatars
#236032 04/02/2010 9:45 AM
Joined: Sep 2009
Posts: 95
journeyman
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journeyman
Joined: Sep 2009
Posts: 95

For some reason new members cannot load their avatars...

The ones that are on the site already are working fine, but new members cant get theirs to load.

I tried as well, and something is wrong... Any ideas...

I also lose controls for Bold, Text Size, Colors, and Smileys in new posts or editing posts...

HELP ! I am totally lost !

Thanks!
Tom


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Re: New Member Having Trouble Loading Avatars
CampingPA #236033 04/02/2010 10:11 AM
Joined: Jan 2005
Posts: 186
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The first thing I would check is to go to the Control Panel and click on Profile Settings. Check to make sure that the "Avatar Upload Storage Directory" and "Full URL to Avatar Upload Storage Directory" are set correctly. The first has a button to check the permissions.

Re: New Member Having Trouble Loading Avatars
Chosen #236034 04/02/2010 10:17 AM
Joined: Jan 2005
Posts: 186
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From what I could quickly tell most of your users have remote avatars. It didn't have a problem with loading my avatar from here.

I just registered on your site and it is telling me that my avatar is at /172.gif. You should have some other folder for the avatars set with proper permissions. I'm pretty sure it is the directory I mentioned above.

The markup panel looked fine to me.

Re: New Member Having Trouble Loading Avatars
Chosen #236035 04/02/2010 10:17 AM
Joined: Sep 2009
Posts: 95
journeyman
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journeyman
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Posts: 95
Hey...

You were able to upload one...

Whats the deal... ?

Hmmmm....


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Re: New Member Having Trouble Loading Avatars
CampingPA #236036 04/02/2010 10:23 AM
Joined: Sep 2009
Posts: 95
journeyman
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journeyman
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Posts: 95
Hmmm...

They are both blank...

I have no idea why this might be...

Any ideas what they would have been set to as a default?


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Re: New Member Having Trouble Loading Avatars
CampingPA #236037 04/02/2010 10:38 AM
Joined: Jan 2005
Posts: 186
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It didn't give me an error when it uploaded, it just didn't work. When I look at my profile it then gives me that location.

The folder can be anything you want it to be. Just ftp into your site and create a new folder. On this site it is in /forums/files/ so I'll just use that as my example. Once you have created it make sure that the folder is set to allow read and write permissions.

Then go to "DB, Paths & URLs" and click on the "Paths & URLs" tab. Copy your "Absolute PATH to Main Directory" and paste that into "Avatar Upload Storage Directory" under "Profile Settings". I am assuming that it will end with /forums/ so just add files to the end of it and hit "click to test directory"

"Full URL to Avatar Upload Storage Directory" would be http://www.campingpa.com/forums/files

Re: New Member Having Trouble Loading Avatars
Chosen #236038 04/02/2010 10:41 AM
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Posts: 186
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Or if you only want them to be able to use an external avatar you can go into "Site Permissions" and change "Can upload an avatar" to 0 for everyone which will get rid of the option.

Re: New Member Having Trouble Loading Avatars
Chosen #236040 04/02/2010 11:22 AM
Joined: Sep 2009
Posts: 95
journeyman
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journeyman
Joined: Sep 2009
Posts: 95
OKAY... That makes sense...

I never had it set up originally...

THANKS AGAIN!...

I always have stupid questions...

HAHAHA !

Tom


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Re: New Member Having Trouble Loading Avatars
CampingPA #236041 04/02/2010 11:31 AM
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Glad I could help.


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