UBB.threads PHP Forum Software Community Forums UBB.threads 7 Version 7 Support Subscription Status - Sign up ?

Hi,
Ive got a Annual Subscription running and all looks good,
i have now 2 members subscribing to the Annual Group.

What i'm trying to work out is this.

1st member has "SIGN UP" 19hrs ago
2nd member has "PAYMENT RECEIVED" 16hrs ago

I did ask the first member to look at pay pal to see if its easy enough to cancel the Automatic Renewal at the pay pal end.
But apart from that ??

Ive just had another group subscription different Subscription group and that is also "PAYMENT RECEIVED" from 15hrs ago.

Any links so i can suss out what's happening or is that the norm.

Cheers Mark

SIGN UP

Does not exist in the View Descriptions

By Payment Status: "Drop List"

Anyone ?

What does it mean ?

SIGNUP basically means that they went through the initial process but the system never received a payment

Hi,

I have 2 e-mails from pay pal saying i have payment.
I have checked my account at Pay Pal and that user has paid.

2 logs with Recurring Payment at paypal only 1 has "issue refund"

its identical as the second member to sign up on an annual,
but his status is "Payment Received"

He has a a Start Date and a End Date.

It all looks correct except for the Status being "Sign up"

The only Difference that i can see which may mean nothing at all except this guy is also a moderator ?