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Joined: Jul 2006
Posts: 4,057
Joined: Jul 2006
Posts: 4,057
Originally Posted by Rick
SIGNUP basically means that they went through the initial process but the system never received a payment


Hi,

I have 2 e-mails from pay pal saying i have payment.
I have checked my account at Pay Pal and that user has paid.

2 logs with Recurring Payment at paypal only 1 has "issue refund"

its identical as the second member to sign up on an annual,
but his status is "Payment Received"

He has a a Start Date and a End Date.

It all looks correct except for the Status being "Sign up"

The only Difference that i can see which may mean nothing at all except this guy is also a moderator ?

-------

Scrap that . . .
Its just happened today with another subscription.
Different duration and from a "user"

2 e-mails from paypal saying

1) Payment Received.
2) created an automatic payment profile

His account has the privileges.
He even has activated his group logo.

Ive no idea what's going on.

Previously i only used donations so it never came to light.
I'm using the latest version of software.

Mark.


BOOM !! Version v7.6.1.1
People who inspire me Isaac ME Gizmo
Joined: Jul 2006
Posts: 4,057
Joined: Jul 2006
Posts: 4,057
Could this be them unsubscribed to the renewal ?
Attachments
subscription-error.png


BOOM !! Version v7.6.1.1
People who inspire me Isaac ME Gizmo
Joined: Jul 2006
Posts: 4,057
Joined: Jul 2006
Posts: 4,057
REF : 184

Payment Received and Recurring payment in place.
Reference my pay pal account Recent Activity screen.
Attachments
subscription-paypal.png


BOOM !! Version v7.6.1.1
People who inspire me Isaac ME Gizmo
Joined: Jul 2006
Posts: 4,057
Joined: Jul 2006
Posts: 4,057
? any Idea's ?


BOOM !! Version v7.6.1.1
People who inspire me Isaac ME Gizmo
Joined: Jun 2006
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R
Former Developer
Former Developer
R Offline
Joined: Jun 2006
Posts: 9,242
Likes: 1
So, it activated him but he still only shows as in the SIGNUP stage?

Joined: Jul 2006
Posts: 4,057
Joined: Jul 2006
Posts: 4,057
Yes that's right.

Using the information above.

Invoices 180 - 184

They are different members.
They have subscribed to different groups.

1 gets "Signed UP" and the Other Does not.

The groups prove they work as a subscription
But they also show they fail?

I have received payments on invoices 180 - 184 and they are all part of there respective groups.

i cant comment any more as no one else has signed up.


BOOM !! Version v7.6.1.1
People who inspire me Isaac ME Gizmo

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