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Joined: Sep 2010
Posts: 97
member
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member
Joined: Sep 2010
Posts: 97 |
just got this email from MindRaven:
Hi,
We have recently been hacked and all your index files have been corrupted. All our backup is corrupted so we can't restore your index files.
There is nothing corrupted in the websites themselves beside the index page.
All your databases and other files are intact.
So to fix the problem, just re-upload your index file. If you own a wordpress site or a ubb forum site, we recommend to re-upload all your files and folders and merge old files.
We are sorry for the inconvenience this has caused and we have taken proper mesure so this doesn't happen again.
Please note, if you own a wordpress or a ubb forum site, don't forget to backup your config files.
Thank you for your understanding.
----- Mindraven Hosting
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Joined: Dec 2011
Posts: 23
newbie
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newbie
Joined: Dec 2011
Posts: 23 |
Hi Vaguntrader,
I have do a reset on your password for cpanel right now. Please check in whmcs to see your new password.
Sorry for inconvenience..
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Joined: Jan 2012
Posts: 2
stranger
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stranger
Joined: Jan 2012
Posts: 2 |
Hello Mindraven. It's 10:00 a.m. Pacific Time and all 31 of my domains are still down. No FTP access; no ability to log onto cPanel; my UBB forum is down; my store is down; losing money every minute in lost sales and ad revenue. ? Stephen O'Mara http://www.medword.com
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Joined: Dec 2003
Posts: 6,562 Likes: 78
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Joined: Dec 2003
Posts: 6,562 Likes: 78 |
Yep something is happening. My site is down also and I can't even login in,submit a ticket. Let alone check my existing one. I am going to try a manual email to them.
Blue Man Group There is no such thing as stupid questions. Just stupid answers
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Joined: Jun 2006
Posts: 1,344
veteran
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veteran
Joined: Jun 2006
Posts: 1,344 |
Hello Mindraven. It's 10:00 a.m. Pacific Time and all 31 of my domains are still down. No FTP access; no ability to log onto cPanel; my UBB forum is down; my store is down; losing money every minute in lost sales and ad revenue. ? Stephen O'Mara http://www.medword.com Since UBB is not a support forum for Mindraven, you should contact them directly about this issue. You should get a quicker response from them that way rather than posting here.
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Joined: Jan 2012
Posts: 2
stranger
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stranger
Joined: Jan 2012
Posts: 2 |
Sorry. Thanks for letting me know.
Stephen
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Joined: Jun 2006
Posts: 16,299 Likes: 116
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Joined: Jun 2006
Posts: 16,299 Likes: 116 |
Just an FYI folks; we're in no way connected with MindRaven, they're the former brand of the former owner of the UBB (Rick). If you're looking for the affiliated host with the UBB then that would be Express Hosting; in fact, I believe they also offer moving of your site for free (if memory serves).
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Bots
by Outdoorking - 04/13/2024 5:08 PM
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1 members (Ruben),
802
guests, and
202
robots. |
Key:
Admin,
Global Mod,
Mod
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