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Help! CAPTCHA Not working on new server #248411 02/14/2012 4:06 PM
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Basil Offline OP
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I just migrated to a new server and have found that the CAPTCHA is not working for new registrations. I'm hoping this is something simple. Doe CAPTCHA require some program like GD or ImageMagik (I have both installed), but do I need to point to them somewhere? Any help woul dbe appreciated. Right now I just get the broken image in place of the captch image.

Re: Help! CAPTCHA Not working on new server [Re: Basil] #248413 02/14/2012 4:29 PM
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Mike L Offline
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Windoze or Nix?

If Windoze... for shame and I could not help much there as I forswore it years ago.

If a flavor of Unix, things should be working just fine as GD2 is included in every distro I know of. No pointing to worry about there.

I am assuming you have gone to CP>Registration Settings>Basic Options>CAPTCHA verification? and see that the drop-down select has "Use GD2" as an option?

Beyond that, I'd need some more detail about your environment to be of any use at all. Are you on a hosted account? If so, who? What is the OS and what kind of configuration control do you have?

If on a hosted account, you'd get best results with their customer support folks as UBBThreads has nothing to do with what graphics library is on the server.



Re: Help! CAPTCHA Not working on new server [Re: Basil] #248414 02/14/2012 4:33 PM
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Gizmo Offline
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GD has to have TrueType support, and ImageMagick has to be installed; paths are in the "Paths" section of the UBB control panel for IM.

As for troubleshooting, only .ttf files (and the index document) should be in the images/captcha/fonts directory; i've seen some systems add files that can't be parsed and it breaks.

Also make sure the session, tmp, templates/compile directories are all chmodded 777.


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Re: Help! CAPTCHA Not working on new server [Re: Basil] #248415 02/14/2012 4:39 PM
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Ruben Offline
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Simple check is that the captcha folders can't have extra files.
So if your ftp program say uploaded some log files delete them.


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Re: Help! CAPTCHA Not working on new server [Re: Basil] #248416 02/14/2012 4:40 PM
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Basil Offline OP
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Ok, I did ask them to install ImageMagick, so I'mhoping it's just the paths need fixing!

Re: Help! CAPTCHA Not working on new server [Re: Basil] #248420 02/15/2012 1:47 AM
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Basil Offline OP
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Ok, on my old server I was using ImageMagik for the CAPTCHA in the registration and it worked great. On my new server it isi not working. I do have IM installed and I've checked that the paths to convert and mogrify are correct. Yet, the CAPTCHA images are not showing when using IM (but they do work with GD). I need to get this fixed becuase my forum is not the only thing that is using IM. Any isdeas why IM would not be working for CAPTCHA given that the paths are correct?

Re: Help! CAPTCHA Not working on new server [Re: Basil] #248422 02/15/2012 1:44 PM
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Ruben Offline
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I had this issue with IM on my old host and some where along the line SD jumped in about execute permissions and then Rick jumped in and got it resolved.
So anyway. I know I have a post here in the last year about it and sd replied.
But I spelled out the name image magic or what ever.
Let me see if I can find it.

Not much of a answer but here is the topic.
www.ubbcentral.com/forums/ubbthreads.php/ubb/showflat/Number/247204/
Also to test it here is a post by Rick:
Quote:
While logged in as an admin user, bring up the following on your forums:

ubbthreads.php?ubb=captcha&t=im&test=1


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Re: Help! CAPTCHA Not working on new server [Re: Basil] #248426 02/15/2012 4:03 PM
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Mike L Offline
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I can't help.

This thread and countless others like it across the net dealing with IM not playing nice with any number of different web scripts is why I always use GD2. No fuss, no muss.

For giggles, today I attempted to install the latest IM rpm on my server. Even that is a pain. I ran into a dependency issue that a little googling found many other having the same. No good solution either. As I don't really need IM, I stopped right there. wink

Sorry for your troubles. Hope you get it resolved.

Re: Help! CAPTCHA Not working on new server [Re: Basil] #248431 02/15/2012 4:37 PM
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Gizmo Offline
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IM will always provide clearer/sharper images; IM is king ... that being said, it requires execute permissions but most methods of install should have handled that.



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