I don't know who locked the topic. But I would guess it was due to it was a older topic and possibly the response was a direct communication between the user and ubbthreads.
Who knows really
If you feel you are in the same boat I would contact ubbthreads directly.
Probably the best bet, this is a user to user forum and unfortunately there is little to do with anything that we can really provide by way of decisions from the owners, if you want communications with the current "powers that be" you'll need to try contacting them.