Hi guys. (move me if i'm not a bug).
ive had subscriptions active for some time with various Durations and all is well. They have always had Recurring Subscription:, Reattempt on Failed Transactions. Ticked and worked as expected. But now My New Group i have created is playing up? Its EOT (End Of Term) at the point of Paying. And the workaround is to edit the Subscription Invoice from EOT to Activate now.
My GoalA New Group. (5yr Duration).
Offer it at Half Price for 2 Months.
Then Go to Full Price there after.
I have a 5yr group that i am offering at a lower price until December 29th 2012. So with this in mind i have it set like this.
Edit Subscription GroupAllow access by subscription
TickedSubscription Rate:
£5:00Subscription billing cycle:
5 yearsRecurring Subscription:
NOT TickedReattempt on Failed Transactions.
NOT TickedBecause i don't want to tick "Recurring Subscription" because in 5years it will ask for the reduced rate again.
And then the Normal Price after 2 Months would be £10, This i thought i would have to do Manually.
The ProblemThe User Experience.1. The User Subscribes Via Pay Pal.
2. Private message received By Subscriber (Payment Received - Thank You)
3. Private Message Received By Subscriber (Subscription End of Term)
** They Are Not Part of the Subscribed Group as intended.Admin Pay Pal Trail1. Recurring Payment From Mr X Status Created
2. Recurring Payment From Mr X Status Expired
3. Recurring Payment From Mr X Status Completed £5
** Bit Confusing but the Money is the last part.
UBB Trail1. Admin Receives a Private Message "End of Term"
2.
Subscriptions Page User Shows the End Date of 2017 & EOT3. User is not part of the New Group even though i have the funds.
4. Subscriptions Screen "Edit" Change Status to "Activate Now"
5. Subscription Screen now shows "Manually Activated".
6.
User Now Receives Manually Activated Private Message7. User Is Now Part Of The Subscribed Group (At Last)
** Side Note : Pay Pal only Accepts a Max of 5yrs in the Year Option. I did try 10 with Errors.So What am i' Not Doing ?Should i be using the Allow a Trial Period Option ?
Putting the 5yrs as the Duration and Price?
Then when i no longer wish to offer this subscription at its Half Price just Un tick Allow a Trial Period?
Its a the lack of Documentation im afraid, or not knowing where to look to read up about it.Help / Advice / As Always very much appreciated, Thank You.If it is Allow a Trial Period is the Answer, what do i put in all the fields?
I'm hoping its my lack of understanding of the Trial Period and its a simple case of using that to reach my goal. Too much going on with what should be a straight forward process. I blame my self until you guys can advice and show me how Cheers Mark