Previous Thread
Next Thread
Print Thread
Hop To
Joined: Sep 2007
Posts: 73
Likes: 1
Journeyman
Journeyman
Joined: Sep 2007
Posts: 73
Likes: 1
I have a very old license and I am getting ready to renew... but it isn't tied to my forum name and I can't log in.. what do I do?

Joined: Dec 2003
Posts: 6,560
Likes: 78
Joined: Dec 2003
Posts: 6,560
Likes: 78
You need to contact the vendor.
As I recall in the members area.
If you can reach the attach license page after your forum login there is a email field:
Lost your License Info?
that will email your info to the email address on record for your license.
If that fails for reasons such as old email is bad or no longer valid.
you need still to contact the vendor and explain same.


Blue Man Group
There is no such thing as stupid questions. Just stupid answers
Joined: Jun 2006
Posts: 16,292
Likes: 116
UBB.threads Developer
UBB.threads Developer
Joined: Jun 2006
Posts: 16,292
Likes: 116
The problem is that she doesn't recall the email associated with her license; but has the full license, but isn't getting a response via the ticketing system.


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
Do you need Forum Install or Upgrade Services?
Forums: A Gardeners Forum, Scouters World
UBB.threads: UBBWiki, UBB Styles, UBB.Sitemaps
Longtime Supporter & Resident Post-A-Holic
VNC Web Services: Code Modifications, Upgrades, Styling, Coding Services, Disaster Recovery, and more!
Joined: Dec 2003
Posts: 6,560
Likes: 78
Joined: Dec 2003
Posts: 6,560
Likes: 78
Originally Posted by Gizmo
The problem is that she doesn't recall the email associated with her license; but has the full license, but isn't getting a response via the ticketing system.
I can't read into the no response issue.
But anyway I think I covered that with"still contact the vendor"
If you know something I don't then let her know.
I don't have a clue on what to do if ubb does not respond.


Blue Man Group
There is no such thing as stupid questions. Just stupid answers

Link Copied to Clipboard
ShoutChat
Comment Guidelines: Do post respectful and insightful comments. Don't flame, hate, spam.
Recent Topics
spam issues
by ECNet - 03/19/2024 11:45 PM
Looking for a forum
by azr - 03/15/2024 11:26 PM
Editing Links in Post
by Outdoorking - 03/15/2024 9:31 AM
Question on barkrowler and the like
by Mors - 02/29/2024 6:51 PM
Member Permissions Help
by domspeak - 02/27/2024 6:31 PM
Who's Online Now
1 members (Havenofsobriety), 522 guests, and 99 robots.
Key: Admin, Global Mod, Mod
Random Gallery Image
Latest Gallery Images
Los Angeles
Los Angeles
by isaac, August 6
3D Creations
3D Creations
by JAISP, December 30
Artistic structures
Artistic structures
by isaac, August 29
Stones
Stones
by isaac, August 19
Powered by UBB.threads™ PHP Forum Software 8.0.0
(Preview build 20230217)