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Updating media tags issue #259464 02/26/2017 8:39 AM
Joined: Jul 2005
Posts: 137
Crasher Offline OP
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Joined: Jul 2005
Posts: 137
Hello all
A sunday spent updating my forums to 7.6
All has gone reasonably well, but have a minor issue which is preventing me from updating the media tags as per the special upgrade instructions steps.

I've imported the new tags, but when i go to enable some of them and save i am getting the following error.
Quote
Forbidden

You don't have permission to access /<path-redacted>/admin/rebuildcontent.php on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Obviously this isnt a show-stopper, but it would be nice to iron this one out.

I've run a file/directory permission check and no errors reported. I've also gone in using file manger from my CPanel and all seems well to. The directories are 755 and the php files are 755 too.

Any clues, or have i missed something blindingly obvious?

Regards
Barry

Re: Updating media tags issue [Re: Crasher] #259480 02/26/2017 3:52 PM
Joined: Jun 2006
Posts: 15,852
Gizmo Offline
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Joined: Jun 2006
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This isn't a UBB.threads issue, it's a server error.

Please check your error logs and provide full messages and we'd be happy to tell you what they mean.


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
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Re: Updating media tags issue [Re: Gizmo] #259509 02/27/2017 7:41 AM
Joined: Jul 2005
Posts: 137
Crasher Offline OP
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Joined: Jul 2005
Posts: 137
Originally Posted by Gizmo
This isn't a UBB.threads issue, it's a server error.

Please check your error logs and provide full messages and we'd be happy to tell you what they mean.


You are, of course, most correct Sir. Forgive me for suggesting that it was anything to do with the 7.6 upgrade.

I suspect this is (yet) another glitch from the recent host take-over/server account move.
I can't access the logs today (out on customer site) but will pick this up upon my return home.


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