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Updating media tags issue #259464
02/26/17 09:39 AM
02/26/17 09:39 AM
Joined: Jul 2005
Posts: 137
Midlands, UK
Crasher Offline OP
member
Crasher  Offline OP
member
Joined: Jul 2005
Posts: 137
Midlands, UK
Hello all
A sunday spent updating my forums to 7.6
All has gone reasonably well, but have a minor issue which is preventing me from updating the media tags as per the special upgrade instructions steps.

I've imported the new tags, but when i go to enable some of them and save i am getting the following error.
Quote
Forbidden

You don't have permission to access /<path-redacted>/admin/rebuildcontent.php on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Obviously this isnt a show-stopper, but it would be nice to iron this one out.

I've run a file/directory permission check and no errors reported. I've also gone in using file manger from my CPanel and all seems well to. The directories are 755 and the php files are 755 too.

Any clues, or have i missed something blindingly obvious?

Regards
Barry

Express Hosting
Express Hosting "We are the official hosting company of UBB.threads. Ask us about our free migration services to migrate your UBB.threads installation."
Re: Updating media tags issue [Re: Crasher] #259480
02/26/17 04:52 PM
02/26/17 04:52 PM
Joined: Jun 2006
Posts: 16,948
Portland, OR; USA
Gizmo Offline
UBB.threads Developer
Gizmo  Offline
UBB.threads Developer
Joined: Jun 2006
Posts: 16,948
Portland, OR; USA
This isn't a UBB.threads issue, it's a server error.

Please check your error logs and provide full messages and we'd be happy to tell you what they mean.


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
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Re: Updating media tags issue [Re: Gizmo] #259509
02/27/17 08:41 AM
02/27/17 08:41 AM
Joined: Jul 2005
Posts: 137
Midlands, UK
Crasher Offline OP
member
Crasher  Offline OP
member
Joined: Jul 2005
Posts: 137
Midlands, UK
Originally Posted by Gizmo
This isn't a UBB.threads issue, it's a server error.

Please check your error logs and provide full messages and we'd be happy to tell you what they mean.


You are, of course, most correct Sir. Forgive me for suggesting that it was anything to do with the 7.6 upgrade.

I suspect this is (yet) another glitch from the recent host take-over/server account move.
I can't access the logs today (out on customer site) but will pick this up upon my return home.


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