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Error Messages - What to do??? #262796 06/20/2019 9:05 AM
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Daryl Fawcett Offline OP
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What can I do to correct this?

I am using 7.5.8

Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; Smarty has a deprecated constructor in /home4/maritim5/public_html/forums/libs/smarty/Smarty.class.php on line 64

Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; bbcode has a deprecated constructor in /home4/maritim5/public_html/forums/libs/bbcode.inc.php on line 5

Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; mailer has a deprecated constructor in /home4/maritim5/public_html/forums/libs/mailer.inc.php on line 7

Fatal error: Uncaught Error: Call to undefined function mysql_connect() in /home4/maritim5/public_html/forums/libs/mysql.inc.php:22 Stack trace: #0 /home4/maritim5/public_html/forums/libs/ubbthreads.inc.php(88): sql->connect() #1 /home4/maritim5/public_html/forums/ubbthreads.php(41): require_once('/home4/maritim5...') #2 {main} thrown in /home4/maritim5/public_html/forums/libs/mysql.inc.php on line 22

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Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262797 06/20/2019 10:22 AM
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Ruben Online Yawn
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If I had to guess.
It would be your host upgraded your php version to 7.XX
Your version of ubb is not compatible.
I recall that php 5.6 is pretty much the highest you can go. with ubb7.5.8

Last edited by Ruben; 06/20/2019 1:31 PM.

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Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262798 06/20/2019 1:50 PM
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Originally Posted by Daryl Fawcett
Fatal error: Uncaught Error: Call to undefined function mysql_connect() in /home4/maritim5/public_html/forums/libs/mysql.inc.php:22 Stack trace: #0 /home4/maritim5/public_html/forums/libs/ubbthreads.inc.php(88): sql->connect() #1 /home4/maritim5/public_html/forums/ubbthreads.php(41): require_once('/home4/maritim5...') #2 {main} thrown in /home4/maritim5/public_html/forums/libs/mysql.inc.php on line 22

Its quite simple really; someone upgraded PHP on the server. PHP7 does not have the mysql_connect function (as the mysql_ functions have been depreciated and replaced by their mysqli_ counterparts), and any scripts that rely on it will present this error (anything coded prior to PHP7 without MySQLi support); you'll need to either roll PHP back to PHP5 or upgrade to UBB.threads 7.7.x.

You'll probably also want to check any PHP scripts installed on your server as there are likely other scripts showing the same behavior.


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Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262799 06/20/2019 2:51 PM
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Sorry that you had to wake up and find your site is now throwing errors. Its never fun when that happens.

Good news though, you can easily upgrade to the current version of UBB.threads, which fully supports PHP 7 and MySQLi.

Below are some versioning explanations you may find helpful:

The versions of PHP which UBB.threads 7.5.8 is compatible with, are PHP 5.2 - PHP 5.6.
The current version of UBB.threads is 7.7.1, and is compatible with PHP 5.4 - PHP 7.3.
https://www.php.net/manual/en/migration70.incompatible.php

PHP 4 can connect to a MySQL database using the MySQL extension.
PHP 5 can connect to a MySQL database using either MySQL or MySQLi extension.
PHP 7 can connect to a MySQL database using the MySQLi extension (the "i" stands for improved)
https://phppot.com/php/mysql-vs-mysqli-in-php/

UBB.threads 7.0.0 to UBB.threads 7.6.2 uses the MySQL extension.
UBB.threads 7.7.0 and newer uses the MySQLi extension.

--

When your host emails you that they are upgrading critical services, telling you to upgrade your hosted scripts to compatible versions; at the risk of any down time, its highly advised that you find out what that means, and resolve any potential issues before their date.

An example of what that email may have looked like:
Quote
[WEBHOST] is dedicated to providing you with the best resources for you and your website. So, we’re excited to announce that we will be upgrading all of our servers to newer versions of Apache and providing newer versions PHP (including PHP 7.2 & 7.3). The upgraded versions provide better data processing, which can improve the performance and speed of your website.

When will maintenance begin? We will start the maintenance process on [DATE] and will continually monitor your website. We anticipate less than 5 minutes of slowness/downtime during the upgrade itself.

We recommend updating all of your web installations to the latest version--including WordPress, Joomla, Drupal or any other Content Management Tool that you may use--as soon as possible. For custom or unique PHP code, please see the PHP Migration Guide [php.net].

Last edited by isaac; 06/20/2019 3:08 PM. Reason: fixed typos

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Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262800 06/20/2019 4:16 PM
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I did receive that notice, but didn't realize that it would affect version 7.5.8.

Now that I know, I guess I had better set about doing the upgrade, which when done, I assume will resolve these issues???

Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262801 06/20/2019 4:16 PM
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In other words, I should have been paying closer attention to that notice.

Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262802 06/20/2019 4:32 PM
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yes,
You can request your host to revert your php version back to php5.6 if they will o and or upgrade ubb to the current version.


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Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262803 06/20/2019 4:44 PM
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Can I upload directly from 7.5.8 to 7.7.1 or should I upload to a prior version first???

I guess I should also ask if I need to upload those files manually, or is there an upgrade.php that will do this for me???

Last edited by Daryl Fawcett; 06/20/2019 4:45 PM.
Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262804 06/20/2019 7:10 PM
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You should be able to upload directly without issue if you have member access.


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Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262805 06/20/2019 8:37 PM
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Yes, you'd simply follow the standard upgrade instructions; the mysqli_ functions are used by default in 7.7.0+, no mysql_ functions exist in the 7.7 series.


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Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262806 06/20/2019 9:30 PM
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Thank you.

I now have the 7.7.1 zip files in my computer and will take a look at them tomorrow, as it is past my bedtime where I am.

Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262812 06/23/2019 10:42 AM
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I uploaded the 7.7.1 files and changed the permissions for all of the directories and files as stated, but when I try to use the upgrade.php file I receive the following error:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@maritime-sda-online.com to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262813 06/23/2019 10:46 AM
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Is it a permissions problem???

I have the Install Directory set as 777 and the php and tmpl files also set at 777, but were previously at 666 but still didn't work, which is why I changed them all to 777.

Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262814 06/23/2019 10:52 AM
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HTTP 500 - Internal Server Error
https://blog.hubspot.com/marketing/http-500-internal-server-error

Can you run YOURSITE.com/forums/install/phpinfo.php ?

If not, a general guess is that your server may not be able to properly run PHP files.

Contact your webhost. Your server may be incorrectly configured.


Last edited by isaac; 06/23/2019 10:53 AM. Reason: reordered lines

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Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262815 06/23/2019 11:18 AM
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Do you mean http://mysite,com/forums/install/phpinfo.php ?

If so, it shows the following:

Not Found

The requested URL /forums/install/phpinfo,php was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Last edited by Ruben; 06/23/2019 1:10 PM. Reason: edited url to keep private
Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262816 06/23/2019 12:18 PM
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I am going to change the 777 permissions one at a time to 755 to see if that makes any difference.

Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262817 06/23/2019 12:25 PM
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I changed the permissions of the forums directory that contains all the 7.7.1 files and it made a difference.

Check it out at http://mysite.com/forums/ubbthreads.php?ubb=cfrm

Will now try the upgrade.php file again.

Last edited by Ruben; 06/23/2019 1:11 PM. Reason: edited url to keep private
Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262818 06/23/2019 12:27 PM
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I am still getting the following error when using http:/mysite.com/forums/install/upgrade.php

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@maritime-sda-online.com to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

Last edited by Ruben; 06/23/2019 1:12 PM. Reason: edited url to keep private
Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262819 06/23/2019 12:28 PM
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Sounds like I may need to do the same permissions change in the install directory.

Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262820 06/23/2019 12:32 PM
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If you are upgrading then there should not have been a need to change file/folder permissions.
You would have just overwrote the files when you uploaded them.
Normally the file permissions would not be changed.
But some host do not allow 777 and you would need to change it to 755.
And even though you will navigate to the install folder it would be upgrade.php you run not install.php.

So if you got lost on file permissions follow the install guide
https://www.ubbcentral.com/doc_install.php
Then if needed use 755 where it indicates 777.

Last edited by Ruben; 06/23/2019 1:28 PM. Reason: Added comment

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Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262821 06/23/2019 12:35 PM
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I am in the process of changing all the directory permissions to 755 and the files within to 644.

I am actually able to access the datebase including the forums and threads, but can't do anything else besides that.

Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262822 06/23/2019 12:36 PM
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I was trying to use the upgrade.php file that is in the install directory.

I am aware that I shouldn't be using the install.php file.

Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262823 06/23/2019 12:38 PM
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Read the notes on the install guide first before you get crazy with permission changes.

and of course you would follow the upgrade guide for upgrading and copying the files.

Last edited by Ruben; 06/23/2019 12:48 PM. Reason: added comment

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Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262824 06/23/2019 12:41 PM
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Cpanel will not allow scripts to execute under a directory with 777 permissions for "security".

Under cpanel your install and admin directories should be 755, the rest should follow standard install instructions. I'm not sure the setting offhand (still in the middle of the forest) but this is a setting that generally only happens in cpanel instances (I'm sure you could find it in the search).


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Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262825 06/23/2019 12:49 PM
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Giz,
The install guide covers the file/folder permissions and exceptions. perfectly.
But it has no mention of the install folder.

Last edited by Ruben; 06/23/2019 12:56 PM.

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Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262826 06/23/2019 12:58 PM
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The Install Guide said to use 777 for directories and 666 for files, but said later below that it may need to be 755 and 644 respectively instead of 777 and 666.

I have now changed the permissions to 755 and 644, but upgrade.php still isn't working yet.

Re: Error Messages - What to do??? [Re: Ruben] #262827 06/23/2019 12:59 PM
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Originally Posted by Ruben
Giz,
The install guide covers the file/folder permissions and exceptions. perfectly.
But it has no mention of the install folder.

I noticed that, but will now change the files to 644 to see if that makes a difference, as I forgot to do that.

Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262828 06/23/2019 1:01 PM
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Originally Posted by Daryl Fawcett
Originally Posted by Ruben
Giz,
The install guide covers the file/folder permissions and exceptions. perfectly.
But it has no mention of the install folder.

I noticed that, but will now change the files to 644 to see if that makes a difference, as I forgot to do that.

That did make a difference and am now able to use the upgrade.php file. smile

Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262829 06/23/2019 1:03 PM
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Okay I think you have it now.
phpinfo is running
after you are done delete the install contents.

And do you want me to edit the urls you posted so nobody can find the install folder and hose you up.

You know what I am going to edit them any way.
somebody could jump in while you are doing the upgrade.

Last edited by Ruben; 06/23/2019 1:17 PM. Reason: added comment

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Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262830 06/23/2019 1:12 PM
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Originally Posted by Daryl Fawcett
Originally Posted by Ruben
Giz,
The install guide covers the file/folder permissions and exceptions. perfectly.
But it has no mention of the install folder.

I noticed that, but will now change the files to 644 to see if that makes a difference, as I forgot to do that.
Like I said, it literally only affects cpanel, and is a setting within whm to allow this behavior like every other system. BUT the install directory itself needs no special permissions in any case.


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Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262831 06/23/2019 1:55 PM
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Shouldn't these have been included in the 7.7.1 files???

The following files do not exist in your install (Make sure these are uploaded):
images/general/ventura/all.gif
images/general/ventura/announce.gif
images/general/ventura/ascend.gif
images/general/ventura/birthday.gif
images/general/ventura/blank.gif
images/general/ventura/calevent.gif
images/general/ventura/descend.gif
images/general/ventura/editpost.gif
images/general/ventura/email.gif
images/general/ventura/favicon.ico
images/general/ventura/file.gif
images/general/ventura/gotonew.gif
images/general/ventura/homepage.gif
images/general/ventura/hottopic.gif
images/general/ventura/info.gif
images/general/ventura/jumpnew.gif
images/general/ventura/lock.gif
images/general/ventura/moved.gif
images/general/ventura/new.gif
images/general/ventura/newfolder.gif
images/general/ventura/newimageposts.gif
images/general/ventura/newimages.gif
images/general/ventura/newpm.gif
images/general/ventura/newposts.gif
images/general/ventura/next.gif
images/general/ventura/nonewfolder.gif
images/general/ventura/nonewimageposts.gif
images/general/ventura/nonewimages.gif
images/general/ventura/nonewposts.gif
images/general/ventura/nopicture.gif
images/general/ventura/notify.gif
images/general/ventura/page.gif
images/general/ventura/poll.gif
images/general/ventura/posticon.gif
images/general/ventura/previous.gif
images/general/ventura/quickquote.gif
images/general/ventura/quickreply.gif
images/general/ventura/quote.gif
images/general/ventura/reply.gif
images/general/ventura/rss_icon.gif
images/general/ventura/star.gif
images/general/ventura/sticky.gif
images/general/ventura/toggle_closed.gif
images/general/ventura/toggle_open.gif
images/general/ventura/wait.gif
images/general/ventura/watch.gif

Re: Error Messages - What to do??? [Re: Ruben] #262832 06/23/2019 1:56 PM
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Originally Posted by Ruben
Okay I think you have it now.
phpinfo is running
after you are done delete the install contents.

And do you want me to edit the urls you posted so nobody can find the install folder and hose you up.

You know what I am going to edit them any way.
somebody could jump in while you are doing the upgrade.

Yes, please edit out those URLs.

Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262833 06/23/2019 2:13 PM
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Looks like I forgot to upload those images.

Doing that now.

Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262834 06/23/2019 2:27 PM
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It says upgrade to 7.7.1 is complete, however, when I click on the Admin Dashboard link I receive the following error message:

Not Acceptable!

An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.

Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262835 06/23/2019 2:27 PM
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As this could be another permissions problem, I am looking into that now.

Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262836 06/23/2019 2:34 PM
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This one is confusing me.

Any help regarding this would be appreciated.

Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262837 06/23/2019 2:38 PM
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Mod security is a php module, contact your host with the exact error from your logs (and not the error printed to your browser, as the logs will include the mod security rule).

There isn't anything we can do regarding server security modules.


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Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262838 06/23/2019 2:50 PM
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I also receive this same error when just trying to log in:

Not Acceptable!

An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.

Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262839 06/23/2019 2:50 PM
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Daryl Fawcett Offline OP
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Will look for it in the error log and then give them a call.

Thank you for all your help.

Much appreciated.

Re: Error Messages - What to do??? [Re: Daryl Fawcett] #262840 06/23/2019 3:01 PM
Joined: Jun 2006
Posts: 626
Daryl Fawcett Offline OP
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OP Offline
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Joined: Jun 2006
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Where is this particular error log supposed to be located?

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