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#263972 07/03/2020 1:34 PM
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Ruben Online Yawn OP
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I have never tried the trial portion.
And am curious on how it works as far as a user goes.
I enabled it and started to subscribe.
But did not complete the transaction.
What I see is the initial charge is the trial price.
But what happens after?
When the trial expires does it revert to the recurring price for billing or does the member need to go back and subscribe again.?
Can a member just sign up for a trial again after the initial trial expires?

I have had issues with paypal before on subscriptions.
Not with UBB but with paypal.
And wanted to know how it is supposed to work before I do a complete test.


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Ruben Online Yawn OP
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BUMP


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what was the result when you set it up and tried it?

$1 subscription to yourself every 1 day. or have your friend do this. you can refund the $1s at the end of your expirements.

7.5.x and prior versions were broken.When the code was rewritten and thoroughly tested for 7.6.x, the results were as expected. New scripts and code were created to fix all of the issues in 7.5.x.


edit:
the subscription system was updated for 7.6.0. further updates to the admin accounting pages for 7.6.1. additional scripts, updates, and security fixes for 7.6.2.

Last edited by isaac; 07/14/2020 7:05 PM.

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Ruben Online Yawn OP
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It is hard for me to test because I turned on trial on a active subscription site.
I had one subscriber afterwards.
The paypal account also has income from a ecommerce store so the subscriptions are mixed in it.
And the store has a lot of items that are the same price.

It appears that it billed the trial and reocurring subscription.
Possibly it was entered at the time I was changing it?

Just waiting on a second one to see the results.


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Ruben Online Yawn OP
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Okay finally got a new subscription and it billed correctly for the trial which is 7 days.
Now it is wait and see after 7 days.


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Ruben Online Yawn OP
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Well it appears to work correctly for trial settings.
It billed the trial amount then billed the reoccurring amount 7 days later as it was set to.
Automatically on it's own.
When I added the trial the first one was kinda hosed it billed both at the same time.
But net new subscriptions billed correctly
Could be because the subscription was already active and used when I added the trial.
Looks to be a paypal thing.

Now my next question.
Using donations.
If I disable the donation setting in the group.Allow Access By Donation via edit subscription group
I do not want to clear out the members in the group.
I just want to turn off the subscription to be accessed till next year.
Can I just uncheck Allow Access By Donation ?
I just want to stop future donations from submitting dollars till next year.
But I do not want to loose what members have already submitted a donation nor delete them from the new group

Last edited by Ruben; 08/11/2020 2:32 PM.

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Ruben Online Yawn OP
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Bump
Any feedback?
I don't want to re import the database if I disable donations and loose the current members of the group.


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Originally Posted by Ruben
if I disable donations and loose the current members of the group.

Current subscriptions within an inactive group will continue until their subscription runs out, or until they are manually removed from the Permission Group.

In other words, if you disable a subscription, it will only prevent users from creating new subscriptions to it. All members in that group will remain in that group until their agreed subscription date expires, no matter if that subscription is active or not. Disabling a subscription group will just disable new subscribers from joining it.

TIP: If you have a large group of users in a subscription group that will expire at different dates, and you no longer want that subscription group to have any expiration:
1. Create a new group (SUB NEW) with all of the old group's permissions.
2. Perform a custom search for all of the users in the old group (SUB OLD). Copy/Move them to the new group (SUB NEW).
3. Disable that old subscription (SUB OLD)

RECOMMENDED: Rename your old subscription group (SUB OLD) so your transaction history now reflects that the payments you received at one time, belonged to the subscription that you no longer provide. Also email everyone that was in the old subscription group (SUB OLD) that because of their past payments, they have now been "grandfathered" in to the new subscription (SUB NEW), which is exactly the same as old subscription name (SUB OLD) which will go away on its /natural expiration date/.

Basically, "You've been updated to a permanent status which includes all of the features of old group. Previous subscription with this name will be displayed on your transaction history in name-only. They will not affect your access or the service we deliver to you."


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In a numbered sequence, attached screenshots are of:
  • the process of setting up a trial subscription group.
  • followed by the user subscribing by check.
  • the admin validating the check payment.
  • the email the user received of the subscription group activation.
  • the admin cancelling the subscription group, but not cancelling the users subscription.
  • the users screen that still shows they are in that group and it will expire


These screenshots may be helpful if you need to refer to any of them for the benefit of this thread.

Attached Images
001.png 002.png 003.png 004.png 005.png 006.png 007.png 008.png 009.png 010.png 011.png 012.png 013.png 014.png 015.png 016.png 017.png 018.png 019.png
Last edited by isaac; 08/13/2020 4:54 PM.
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Ruben Online Yawn OP
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Thank you isaac
It works fine.
As usual you respond with more data than I needed but it actually inhibits followup questions for more detail , so I appreciate it.


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