UBB.threads PHP Forum Software Community Forums UBB.threads 6 Version 6 Support New unix install problem- step 7

Hello, I am very very new to this. I just took over a project from another person, so bear with me. I am doing an install and I have the correct database name user etc etc. but it fails to connect, and when I go back there is a red "?" next to the database name field. The hosting support asked me if UBBThreads needs its own database (I don't know this answer). I guess the one I entered was a previously existing database? Hosting support said we get 3 databases, so maybe another one should be created specifically for UBBThreads? I am sure I am not giving enough information, but I have only been looking into this all of an hour and am already stuck. I searched the forum here but nothing seemed similar to my problem. Wgat about the table name prefix? I was just using the default that was already there. Thanks! <img src="https://www.ubbcentral.com/boards/images/graemlins/confused.gif" alt="" />

UBB.threads doesn't need it's own database, just one that it has permissions to connect to and perform the necessary actions, creates, inserts, updates, etc.

It could be a number of things. It could be that the username/password specified doesn't have permission to access the database from the server UBB.threads is running on.

Using the default table name prefix should be fine. That only needs to be changed if a second copy of UBB.threads is being installed on the same database.

Are you trying to connect to a sql server on localhost or is it on another server? Any one of the 4 fields being wrong will give an error, but at this point it sounds like it just can't connect to the database at all. So, it could be the database server or database name being wrong.

Thnnks, this gives me something to ask the hosting support guy. Taking this over midway is confusing!

OK, this was a big waste of time, I was given the wrong databse name...