Wow, lots of questions <img src="https://www.ubbcentral.com/boards/images/graemlins/smile.gif" alt="" />
The upgrade itself (if everything goes perfectly) shouldn't take more than 30 min.
Your board should be shut down during the upgrade, so about 30 min.
Time of day varies since we do them as they come in. If you'd like us to do it at a certain time, let us know and we can try to do it then. However, it must be within regular business hours (8am-5pm PT).
Yes, any hacks you have would be erased.
There isn't really anything you should need to do in advance... Just get ready to enjoy the super cool features you'll be getting once you're upgraded <img src="https://www.ubbcentral.com/boards/images/graemlins/laugh.gif" alt="" />
Kristi Miller
Infopop Customer Support
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