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#88305 11/05/2004 9:05 AM
Joined: Jan 2004
Posts: 74
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journeyman
journeyman
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Joined: Jan 2004
Posts: 74
We have moved our UBB boards from one web host to another. The move has gone well, overall. The only problem we are having is one involving the UBB Search function. When we Search the boards we get:

Sorry, UBB has encountered an unexpected, fatal error. This error is extremely abnormal. Please contact the board administration. The error text is:

Can't open 'NonCGIPath/searchlogs/temp-2453315-085842-VP5V.cgi'.

Permission was denied - please ask the administrator to check the permissions on that file/directory.

The exact error returned by the operating system is: Permission denied


- I did not do the install, but will pass on any info to our techie. Thanks.


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#88306 11/05/2004 9:24 AM
Joined: Jun 2006
Posts: 16,532
Likes: 150
UBB.threads Developer
UBB.threads Developer
Joined: Jun 2006
Posts: 16,532
Likes: 150
chmod searchlogs 777
chmod temp-2453315-085842-VP5V.cgi 777

And see if it starts working


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
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#88307 11/05/2004 4:39 PM
Joined: Jan 2004
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journeyman
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From our techy:

They were on the right track: I got the search form working again - it was the directory permissions, not the file itself, which had the correct permissions.
Permissions differences are the primary source of problems when doing a transfer like this. Although I took great pains to compress and transfer the files with all structures and permissions intact, because of slight differences in the operating systems (one flavour of UNIX to another) the permissions settings did not stay the same.
The temp file itself is literally temporary and will be overwritten soon as people do more and more searches.


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#88308 11/06/2004 11:48 AM
Joined: Jun 2006
Posts: 16,532
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UBB.threads Developer
UBB.threads Developer
Joined: Jun 2006
Posts: 16,532
Likes: 150
Lol, figured just the directory would do it, just added the file in there for sanity sake <img src="https://www.ubbcentral.com/boards/images/graemlins/wink.gif" alt="" /> ...

Well, glad to hear it's, somewat, working <img src="https://www.ubbcentral.com/boards/images/graemlins/wink.gif" alt="" /> .


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
Do you need Forum Install or Upgrade Services?
Forums: A Gardeners Forum
UBB.threads: UBBWiki, UBB Styles, UBB.Sitemaps
Longtime Supporter & Resident Post-A-Holic
VNC Web Services: Code Modifications, Upgrades, Styling, Coding Services, Disaster Recovery, and more!

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