More than likely this means they fibbed about, or made a mistake selecting, thier age. He or she chose a date under the age threshold and now have a cookie preventing them from accessing the form. They need to find and delete that cookie to continue. .... And be a little more skillful in selecting thier age. <img src="https://www.ubbcentral.com/boards/images/graemlins/wink.gif" alt="" />