Here are excerpts from my user's e-mail to me:
"Yes I was in the board, I typed a message to post I just couldn't get it to post."
"Hey, I just wanted to let you know that I did get into the bulletin board but I was not able to send/post a response."
"My husband thinks it may have to do with you having a PC and us having a Mac. He tried Netscape 6 and it failed, too. At some point he'll try again."
"I tried again to get into the Ultimate Bulletin and it still does not let me in.
We are able to get onto other bulletin boards. We have version 4.72 Netscape Communicator."
"I attempted to log on as Carla with password carla, and it did not respond properly. I got to the page that said I have been confirmed, but it did not forward me to the correct page. When I click the link ("Click here"), I am brought back to the screen that asks for the password again. Is this some kind of practical joke?"
If you can work with the users' comments, great. In the meantime, I can see what else I can find out from the users.
I am able to use the exact same usernames and passwords of the users. I have no problem. I can post, reply, update profile, and so on. I suspect that there is nothing wrong with the bulletin board or their computer setups or software.
I set up a test user
USER: Test
Password: test
Link:
http://link-logic-craft.com/BBLink.html for the bulletin board. I bet if you use the test user you will have no problem posting in the Help forum.
Do you have any ideas what instructions I can give the users so they will understand how to use the bulletin board?
Or, do you have any idea what could be a problem with how I set up the board so they cannot use it?
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Ron
[This message has been edited by ronlewis (edited 12-09-2000).]
