3 hours of advanced support included
Question... who / what determines the real 3 hours of time?
i.e. I have had support guys that report to me that would take 5 times as long to fix a given problem than it would take me.
I would really dislike and be upset if my 3 hours was burned up on a noobie learning curve or on red tape politics.
I'm close to buying a license for a new site and was checking the prices and saw this entry above.
The current site I admin for is not money out of my pocket, this new site will be from my own money. I'm not sure I want or need the 5 year at this point, but who knows for sure.
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