Greetings,

Our paid upgrade subscription expired at the end of last year, so we needed to renew in order to obtain version 7.5.9.

What was ordered was a:
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Type of License: 1 Non expiring UBB License

Which incidentally states in the welcome email:
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You also have access to the UBB Members Area for one year as part of this license.

Non expiring software license with one year access to the Members Area which is where you go to download version updates?!?! I was already puzzled at what I was reading.

Anyway, the URL link also in that welcome email says to download the software from a URL, which redirects to a different domain name and at that domain name displays an error.
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All credit card charges for the UBB will appear on your credit card statement under Infopop Corporation. Your NEW license number and password are listed below. Use this information to download the latest version of the UBB from our Members Area at http://www.ultimatebb.com/ubbmembers/ubbmembers.shtml

What in the world is going on?

I am thankful,
Michael