well first question is what is the ubb version.
Second is html includes should have a Shareaholic 'Setup Code': section
not enter it in the /head tag
Unless this is a older version that does not support the feature.
Then you must follow the hack at ubbdev.com
Third is verify the correct api code and sometimes you need to wait a bit and refresh or clear cache for it to appear.
Last question have you modified any of the stock scripts at all.
If so what?
I never tried the footer section myself.
Last edited by Ruben; 12/29/2015 3:52 PM.