Bill - sorry to be unclear. Support will always be available via this very customer support forum, phone, support ticket, email, etc. You'll notice that Rick spends LOTS of time here!
In addition, there will be (I think) three boards available to feature the product, discuss development, design etc. While we hope that the Threads community will come to call this forum home, there will be a number of places for them to interact on the UBBThreads software.
In addition, in short order, you'll notice the benefit of Rick's focus on development/coding in the form of additional features and functionality of the Threads product.
