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Joined: Aug 2011
Posts: 44
newbie
newbie
Joined: Aug 2011
Posts: 44
I have a member who's having a problem getting their avatar uploaded/changed.
I don\t know what to say to them....

Here's their query:
Rob,

Been trying (many times) to upload a new avatar image. It is a jpeg 100x100 pixels, about 30K in size. Is there a problem on the website's end?

ideas anyone??

thanks...>Rob

Joined: Jan 2004
Posts: 2,474
Likes: 3
D
Pooh-Bah
Pooh-Bah
D Offline
Joined: Jan 2004
Posts: 2,474
Likes: 3
In your Admin CP

Membership > Profile Settings

Check your width/ height/ file-size settings.

Joined: Aug 2011
Posts: 44
newbie
newbie
Joined: Aug 2011
Posts: 44
checked....all ok there...

Joined: Jan 2004
Posts: 2,474
Likes: 3
D
Pooh-Bah
Pooh-Bah
D Offline
Joined: Jan 2004
Posts: 2,474
Likes: 3
What about 'site permissions' ?

Is 'can upload avatar' set for his group?

Joined: Jun 2006
Posts: 16,292
Likes: 116
UBB.threads Developer
UBB.threads Developer
Joined: Jun 2006
Posts: 16,292
Likes: 116
What are the CHMod's on the folder that the avatars are uploaded to? It should be 777


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