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Problems with uploading avatars
#254678 01/22/2014 1:31 PM
Joined: Aug 2011
Posts: 44
newbie
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newbie
Joined: Aug 2011
Posts: 44
I have a member who's having a problem getting their avatar uploaded/changed.
I don\t know what to say to them....

Here's their query:
Rob,

Been trying (many times) to upload a new avatar image. It is a jpeg 100x100 pixels, about 30K in size. Is there a problem on the website's end?

ideas anyone??

thanks...>Rob

Re: Problems with uploading avatars
Rob Provencher #254679 01/22/2014 2:29 PM
Joined: Jan 2004
Posts: 2,468
Offline
Joined: Jan 2004
Posts: 2,468
In your Admin CP

Membership > Profile Settings

Check your width/ height/ file-size settings.


Using version :: 7.7.2
Re: Problems with uploading avatars
Rob Provencher #254680 01/22/2014 2:38 PM
Joined: Aug 2011
Posts: 44
newbie
OP Offline
newbie
Joined: Aug 2011
Posts: 44
checked....all ok there...

Re: Problems with uploading avatars
Rob Provencher #254681 01/22/2014 4:03 PM
Joined: Jan 2004
Posts: 2,468
Offline
Joined: Jan 2004
Posts: 2,468
What about 'site permissions' ?

Is 'can upload avatar' set for his group?


Using version :: 7.7.2
Re: Problems with uploading avatars
Rob Provencher #254682 01/22/2014 4:35 PM
Joined: Jun 2006
Posts: 15,868
Likes: 1
UBB.threads Developer
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UBB.threads Developer
Joined: Jun 2006
Posts: 15,868
Likes: 1
What are the CHMod's on the folder that the avatars are uploaded to? It should be 777


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