Today I was in process of moving members from one group to another so I can delete the groups we are no longer using. When page refreshed, it said I donâ€™t have permissions. I still show as ADMN but lost access to all but one control panel function. See attached image to what I am limited to:
Last edited by Geoff; 01/09/201810:54 AM. Reason: Changed Subject to include Locked out of CP
The default groups which should never be deleted (i dont think its even possible to delete them) are the first 5. Which are titled as follows: Group 1 - Administrators Group 2 - GlobalModerators Group 3 - Moderators Group 4 - Users Group 5 - Guests
You could try the following route, but without knowing which main account groups you've changed / deleted, all I can offer is a guess in to where to begin troubleshooting. Especially since you haven't mentioned about having a backup to compare with.
Assuming that your account number is "2", and your table prefix begins with "ubbt_", manually or from with your phpMyAdmin, update your account USER_MEMBERSHIP_LEVEL to "Administrator"
UPDATE ubb_forum.ubbt_USERS SET USER_MEMBERSHIP_LEVEL = "Administrator" WHERE USER_ID = "2"
It was a group I added that I used the Group CP tool to move users from that group to default USER group and nothing that was original to UBB. I have not deleted the group I created. It was being used as the default group for new registrations and I wanted to stop using it and thought I had to move them out before I deleted the group I created in the CP.
I only hosed my user id access to the cp for some reason. I have not heard anything about other users. I still have access as a user with the one CP access seen in picture. I have not manually adjusted any db data as of yet besides changing issac to Administrator in ubbt_USER so he could poke around as I donâ€™t have access theough the CP.
At this point I donâ€™t think it has affected anyone but me. I will look for the db back up and attempt to replace db with it. Will be a first for me.
I really do not think I hosed the permissions for the board as I did not do anything to the DB itself. It happened right after using the CP as I described above. Only my Id and suspect the cached permissions as it is one of only couple in that table. Again, I have not made changes directly to the board besides changing Issac to Administrator in the ubbt_USER table.
I have also preformed the same procedure several times in the UBB CP moving a group of people from one group to another without issue in past. It is like it over wrote a record for my permissions somewhere else besides the USER table. What other table record would have priority?
I still suspect the ubbt_CACHED_PERMISSIONAS. Attached are print outs from the tables from 1/8 (pre issue) and 1/10. I am dragging my feet on restoring from the 1/8 back up as I am worried when I perform this action again in the control panel, I will have the same issue and want to help here before it happens again.
The other two with "APPROVE__POSTS" are my two GlobalModerators. As you see, these also changed after I performed the Group move in UBB CP.
Last edited by Geoff; 01/10/201811:02 AM. Reason: Added info about user 41 and 1774
I was user 2 and had administration assigned to me.
I restored from backup today. I am going to set up a test site to replicate issue to share as should be measure in place to prevent what I did moving people from one user group to another. I ended up being in the group along with our other moderators and all of us were impacted and lost moderator and above functions.
If I can replicate in test site, I will have a before and after db for you to compare and video capture of steps.