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 Drag & Drop attachments not working with MAC
#261075
01/29/2018 2:56 PM
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Joined: Dec 2003
Posts: 228
Pilgrim
OP
enthusiast
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OP
enthusiast
Joined: Dec 2003
Posts: 228 |
My wife uses an iMAC and she cannot use the drag & drop feature for attachments. When she drags a file to the upload manager box nothing happens. It works 100% with a PC, however. The items she used were well within the allowed file size, etc.
Artificial Intelligence is no match for natural stupidity!
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Re: Drag & Drop attachments not working with MAC
[Re: Pilgrim]
#261077
01/29/2018 3:33 PM
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Joined: Apr 2004
Posts: 1,494
isaac
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Joined: Apr 2004
Posts: 1,494 |
what version of OS is she running? Also, which browser. Is it Safari? Which version?
thanks
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Re: Drag & Drop attachments not working with MAC
[Re: isaac]
#261079
01/29/2018 3:41 PM
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Joined: Dec 2003
Posts: 228
Pilgrim
OP
enthusiast
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OP
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Joined: Dec 2003
Posts: 228 |
what version of OS is she running? Also, which browser. Is it Safari? Which version?
thanks OS High Sierra 10.13.2 Safari 11.0.2
Artificial Intelligence is no match for natural stupidity!
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Re: Drag & Drop attachments not working with MAC
[Re: Pilgrim]
#261080
01/29/2018 4:47 PM
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Joined: Apr 2004
Posts: 1,494
isaac
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Joined: Apr 2004
Posts: 1,494 |
after a bit of research, this issue is related to Safari and ie browsers. I believe it's been patched in one of the assets updates I did for ubbt762. later today I'll send you a direct link in pm with the file archive needed to fix this this on your forums. for everyone else, this fix will be part of the upcoming ubbt 762 release. again, thanks for your quick follow-up and mainly for posting about this issue. everything helps 
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Re: Drag & Drop attachments not working with MAC
[Re: Pilgrim]
#261083
01/29/2018 5:08 PM
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Joined: Dec 2003
Posts: 228
Pilgrim
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enthusiast
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OP
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Joined: Dec 2003
Posts: 228 |
GREAT!! Thank you...... 
Artificial Intelligence is no match for natural stupidity!
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Re: Drag & Drop attachments not working with MAC
[Re: Pilgrim]
#261087
01/29/2018 10:22 PM
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Joined: Apr 2004
Posts: 1,494
isaac
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Joined: Apr 2004
Posts: 1,494 |
Fixed reported issue with drag'n'drop on Safari and IE10 Pilgrim: I'm sending you a PM with a link to download the file which will resolve the reported issue. Anyone else reading this post with the same issue: The file will be part of the UBB.threads 7.6.2 package release, which will be available soon from the Member Area.
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Re: Drag & Drop attachments not working with MAC
[Re: Pilgrim]
#261088
01/29/2018 10:33 PM
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Joined: Apr 2004
Posts: 1,494
isaac
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Joined: Apr 2004
Posts: 1,494 |
sent PM 
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Re: Drag & Drop attachments not working with MAC
[Re: isaac]
#261089
01/29/2018 10:39 PM
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Joined: Dec 2003
Posts: 228
Pilgrim
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enthusiast
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Joined: Dec 2003
Posts: 228 |
Thank you very much! It works fine with Safari now. ![[Linked Image]](http://the-highway.com/Smileys/BigThumbUp.gif)
Artificial Intelligence is no match for natural stupidity!
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Re: Drag & Drop attachments not working with MAC
[Re: Pilgrim]
#261181
02/22/2018 1:24 PM
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Joined: Jun 2006
Posts: 680
Morgan
Addict
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Addict
Joined: Jun 2006
Posts: 680 |
Isaac, about the drag image and drop issue it seems to be related to Safari Version 11.0.3 (11604.5.6.1.1)
I used Firefox with no problem.
If I read correct above this will be fixed in ver 7.6.2?
Cheers
Morgan
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Re: Drag & Drop attachments not working with MAC
[Re: Pilgrim]
#261184
02/22/2018 2:30 PM
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Joined: Apr 2004
Posts: 1,494
isaac
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Joined: Apr 2004
Posts: 1,494 |
@Morgan, I just sent you a PM with a link that also may hopefully help you here. (same as what was sent to pilgrim)
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