Beautiful...I'll get on the phone with them now and see what's up. The language gap is a pain...I believe they're using call centers in India, but all the operators use names like "bill harris" and "jonathan woods". They're very well-intentioned and courteous but trying to get any useful information is like pulling teeth. I hope I won't have to explain what FTP is to them.

Last edited by Shant; 07/28/2009 11:47 PM.