been with your-site.com since 97, they have always been good to me... but now, nobody is responding to emails, or tickets, phone is disconnected, half the stuff on their main page doesn't work...
Well the sites performance is extremely acceptable to say the least.
Not sure what host or plan you are on.
Maybe the host is going through new ownership and changes
But the odd part is the internal backup tool fails.
It just runs a php script that access mysql.
What about other UBB CP validation items like attachment location and avatars. Do they pass also and do they work when posting attachments or updating avatars.