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#232039 12/11/2009 11:02 AM
Joined: Feb 2004
Posts: 60
W
journeyman
journeyman
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Joined: Feb 2004
Posts: 60
I filled out a support ticket on this as well, but thought I would post here to see if someone on this board could help quicker.

I just upgraded to the latest version 7.5.4.2 and the upgrade appeared to complete successfully, however, now no one can log in...including myself as Admin. I have tried clearing browser caches, checked permissions on the folders, double checked the sql database info and have cleared all the files from the sessions folder. None of these have solved the problem.
Anyone have other suggestions I should try?
Thanks in advance for your thoughts!
winter

Forgot to add that the message I receive is just "Access Denied" when trying to log in. From what I can tell the settings are correctly pointing to the database in the config file.

Last edited by winter; 12/11/2009 11:43 AM.
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R
Former Developer
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Hmm, will check your support ticket. That's an odd message to be displayed upon login.

Joined: Feb 2004
Posts: 60
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journeyman
journeyman
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Joined: Feb 2004
Posts: 60
I don't understand exactly what was wrong, but Rick has me fixed back up and running again! Thanks Rick!

Joined: Feb 2007
Posts: 36
newbie
newbie
Joined: Feb 2007
Posts: 36
I am having the same issue. Any thoughts on this?

Joined: Aug 2006
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Journeyman
Journeyman
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Same Issue here too.


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Journeyman
Journeyman
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Quick search of the 7.5.5 download file looking for UBB Message, found place in script giving message "ACCESS DENIED":

$ubbt_lang['NO_PROCEED'] = "UBB Message";
Found in: /languages/english/generic.php

For message "Access Denied":
$ubbt_lang['BAD_GROUP'] = "Access denied.";

NO_PROCEED found in: /libs/html.inc.php
BAD_GROUP found in: number of file locations

Without being able to log in, not sure if I can fix myself.

I have opened a ticket.

Last edited by Geoff; 05/08/2010 5:11 PM.

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SD Offline
Former Developer
Former Developer
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if you have FTP axx.. clear out the /cache directory.. del all but index.html

2c

Joined: Aug 2006
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Journeyman
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Thank you. Did this and still receiving same error.


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Journeyman
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Joined: Aug 2006
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Rick is looking at it now


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