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Joined: Jun 2006
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Well Tuscany works, but it is hard on the eyes...


http://clubadventist.com/forums

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Just upgraded and when I reached the end where I click on the link to return to my forums I receive this message - FATAL ERROR: Unable to find the english or english language directories. Please notify the administrator.

Any ideas as to why? I allowed the upgrade file to update the language files.


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Fixed. I deleted the languages directory and re-uploaded it and that seemed to fix it.


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Originally Posted by Stan
ALl my widths are wonky... anyone else have and solve this problem?

Thanks


you did a nono and copied 'wrappers.php' from the installer over the one you already had...

that's not what the instructions say..

you will need to look at AUS-CITY's thread and do the t_inner:width 100%; dealio that i told him.... wink

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thanks, I appreciate that so much.



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you be welcome smile

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Originally Posted by doug
Just upgraded and when I reached the end where I click on the link to return to my forums I receive this message - FATAL ERROR: Unable to find the english or english language directories. Please notify the administrator.
The same problem exists here on ubbcentral. I just crate a second account to post this.

If I try to login with my first account (which is set to german language) I also get:
Quote
FATAL ERROR: Unable to find the german or english language directories. Please notify the administrator.

My ticket from yesterday is unsolved, still cannot login with my first account (Zarzal)

I cannot do an upgrade with the risk that everyone stuck on this error after upgrade.

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It'd seem the character set needs updating as well; look at yarps name elsewhere...


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
Do you need Forum Install or Upgrade Services?
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I have my board closed right now awaiting some clear instructions. Please provide details for those of us who do not do this but once every couple of years.

Step by step would be great.


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Originally Posted by JetStar
I have my board closed right now awaiting some clear instructions. Please provide details for those of us who do not do this but once every couple of years.

Step by step would be great.

A test installation of your forum using a test database in a test directory will also be valuable to you. I have found it best for me to set up a test forum and do a dry run first to identify issues before doing so on my live forums. Prevents whoopsies, inconveniences and emergencies. It also provides you with time to make tweaks and adjustments.


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Originally Posted by JetStar
I have my board closed right now awaiting some clear instructions. Please provide details for those of us who do not do this but once every couple of years.

Step by step would be great.
I didn't find anything in the way of destructions for this upgrade either and made some unfortunate mistakes. But the owner, Brooks, saved the day with simple but clear destructions which you can see here:

https://www.ubbcentral.com/forums/ubbthreads.php/posts/251191


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The old docs still apply for a upgrade at this point in time.
https://www.ubbcentral.com/doc_upgrade7.php
For special instructions for each upgrade always read the UPGRADE_INSTRUCTIONS.txt file located in the zip under the install folder
For this version it is noted to manually add to the process upload two css files only.


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i updated Brooks' original post you linked with bolding and more readable list

Clicky

this should be easier to digest for speed readers smile

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I just upgraded to 7.5.7. The installation was quick and easy - as usual. I especially appreciate the StopForumSpam. Thanks!

BTW - We just passed our 16 year mark with this software.

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Originally Posted by AndreasL
FATAL ERROR: Unable to find the german or english language directories. Please notify the administrator.
Problem still in place and not solved. Cant login here with my old account. Whats going on?

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Hello? Anybody?

Ticket not answerd
Problem unsolved
CANT LOGIN here with my old account (Zarzal).

Under this condition I can't try an update to my board. I run a multi language board and can't risk that user can't login after update.

Whats going on?

Last edited by AndreasL; 12/17/2012 11:43 AM.
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There is no ticket in the system from your email....

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stranger
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I dont dream it ...

copy & paste:

Hello Zarzal,

Your ticket has been received. One of our staff members will review it and reply shortly.

You can check the status of this ticket or reply online at https://www.ubbcentral.com/tickets/ticket.php?ticket=10896:PBB9MC

Sincerely,

UBB Support
https://www.ubbcentral.com


Ticket is closed but still unable to logon with zarzal@(...).de
This is my account that dont work anymore: https://www.ubbcentral.com/forums/ubbthreads.php/users/15/Zarzal

Last edited by AndreasL; 12/17/2012 11:46 AM.
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There is no spoon

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again, there is no ticket, send in another one, I also searched for your license under your email and don't see it....

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fixed your profile with regards to the German language...

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Old Hand
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Ok, I'm back and can login. Thanks, but what exactly do you fixed and how? As I see there is only 1 language left here on UBB. As I write I have a multilanguage board. What happen if I renew my subscription and apply the update? Will I run with all accounts in this problem?

I have a license, but not renewed. I paid seveveral times with getting no updates so I sit back and wait what happen here.

I submit a bug with your ticket system that belongs to YOUR board, so my license dont take care. Its about you to fix your system.


my board: http://www.dragonclan-forum.de
my hobby: http://www.biker-reise.de
Ich kann bei Fragen zu UBBthreads in Deutsch weiterhelfen oder es zumindest versuchen
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old hand
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This is sounding more and more like a forum that I know.

Let's remember this, please, things have just been rebooted here, more of a delay that I would like to have had.

Keeping this civil will only help this grow and expand into something profitable for all of us.



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go ahead and upgrade... the multiple languages work... just the new strings will be in Engrish... wink

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