Dyno - I don't see where giving the login info is a security breach. Infopop is a very ethical company when it comes to customers. Charles Capps has worked on my boards a few times, without incident. Also, if you are so concerned about giving out the domain password, why not change it before you give it to them, then change it back.
Sometimes, finding a bug means seeing the environment where the bug was first reported.
I'm not sure how they would handle intranet servers. There is the possibility of remote controlling an internal workstation, or dialing in to the intranet via RAS or VPN
90% of being smart is knowing what you are dumb at.
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