Not just my web space, there are several users. If my entire BBS was down or something more drastic I may jump though some security hoops to enable Infopop ftp access.
By no means is my reluctance aimed at Charles Capp. Quite the contrary, I respect his cgi prowness and him as a professional. However, I do not think one should be expected to give up the keys to their domain just to open a ticket. Admin access to the control panel I can accept. But not FTP. Also there is nothing on the page you open the ticket where Infopop gives any garantee to the save keeping of the infomation.
