Chris, if you can't install a new board on the server, can I as a troubleshooting measure? Whoever you're getting your hosting from can't be THAT strict about it, can they?

I flat out can not touch a hacked board that's experiencing a unique problem such as this. This goes beyond the standard Infopop policy on support for hacked boards. (Normally I don't have too much of a problem with hacked boards that are experiencing odd problems, but this one is VERY weird to the point where I don't know where I'd start looking for the problem.)

I have absolutely no guarantees that there's something that might not be even in the code you're running (i.e. it's in the templates or datafiles) that may be causing the mail problems.

You're a bit wrong about me knowing every line of code... there are still a few places in the code that elude or annoy me enough to make me want to stay out. <img src="https://www.ubbcentral.com/boards/images/graemlins/wink.gif" alt="" />

Nevertheless, there is absolutely no difference between the mass mailer, the password reminder mail code, the registration mail code, etc... it's an all or nothing thing. If one of them works, all of them should work. If one of them doesn't work, none of them should work.

Because your board has been "tainted" with hacks, I can't be 100% sure that there's not something else going on there that may be causing the mail failure.

The ONLY sure-fire method I can use to diagnose and hopefully solve the problem is to work on a clean board.

Without that clean board, I can not help you.

Oh, before we go any further... just to make sure... do another password retrieval, then be 100% sure you've scrolled down to the bottom of the confirmation page. Sometimes there will be another StandardHTML page printed below the confirmation message that may contain an error.

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Charles Capps
UBB.classic™ Developer
Having problems? Open up a support ticket!