I've requested the webhost to implement items 2, 3 and 4 from your list above. They've already done #3 & #4. Thanks.

Also, I viewed config.inc.php on the server in the /forums/includes directory. It does include the DB login information. Filesize is 6498. It all looks normal.

But the test script showed under "UBB.threads Configuration": Could not connect to the MySQL Database: The server requested authentication method unknown to the client

Since the config.inc.php file is unchanged from yesterday and looks normal, I'm guessing there is some setting has disabled the normal authentication method? But the Joomla site is accessing its DB ok.

Thanks.

Last edited by Jake; 01/29/2019 6:52 PM.