Right, but there is a very small percentage of people like this. Even my GF who owns a Web TV for only the past month or two (and has never used a computer or the internet otherwise) was able to figure out my forum on her own..
If a large percentage of your users don't understand how to use the forum or they are too lazy or too busy then ditch it and get a mailing list. A good one will archive all of the messages sent and make it searchable etc.. That is probably all you need.
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Jeremy 'PeelBoy' Amberg
