Exactly.
Where do you draw the line?! When all of your customers decide they are too lazy or stupid to learn how to use E-Mail to post on the forum what are you going to do? Fly to their house and train them personally?
People are going to have to learn some how. They aren't gonna get there by being babbied their whole lifes. If they were able to learn how to drive a car, fill up their gas, changing oil ever 3-5k miles, etc then they can learn how to use a simple point and click forum. sheesh.
If the people on your forum are 'customers' and they want this functionality maybe you should go get some software that was actually designed from the ground up to handle this kind of stuff.
Like I said.. It's a neat idea, but by far not even close to a priority. There is already plenty of software out there to handle this task. Why should scream spend all of his time trying to turn this forum into something it's not. Even if he did get this functionality in the forum it would still only be half-assed compared to what already exists in other software packages.
------------------------------------------------
Jeremy 'PeelBoy' Amberg