yeah thats why i use this product. to be able to chat with the author is awesome, and to be able to make suggestions is also awesome. been doing software development since 1973. i have worked with authors the whole time, have been an author more than a few times.
when i got my servers, i tested several different companies by putting the exact same website on several domains each hosted by different folks. timed the sites loading at various times. created problems to see how they responded. support is critical. i went with a company that i can speak with the tech guy 24-7. just like here.
i will always compliment rick, he's great. but i will still make suggestions. i like to think i help with the development with the product with some of the bugs etc. i find. thats been the pattern in my work in this field for 33 years.
<bow> good support </bow>
